Rossware Computing Inc Hours

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Contact us - Rossware Computing, Inc.

    https://www.rossware.com/contact
    Questions, feedback, feature requests, bug reports — we're here for it all. Office hours: Mon-Fri 6am - 5pm PST.

Rossware Computing

    http://www.rossware.net/Support.htm
    Rossware Computing, Inc. a Washington Corporation. Our standard office hours are 6 AM to 5 PM on weekdays, excluding holidays. We answer the phone directly (no voice-menu trees to navigate), usually within two rings. We also respond promptly to email inquiries.

24/7 Emergency Support - Rossware Computing, Inc.

    https://www.rossware.com/emergency
    This tool is for requesting immediate/emergency assistance outside our standard business hours (and for any need outside those involving Rossware Server Solutions; if you are an RSS client and your need directly concerns RSS, you should use the direct email or emergency phone number as provided with that service, and need not use this path).

Legacy Site - Rossware

    http://rossware.net/
    Telephone numbers: 360-427-6000(standard) 800-353-4101(we pay the toll): email link: [email protected]: Physical address: 11 E. Church Point Dr. Shelton, WA 98584

Rossware Computing, Inc.

    https://resources.rossware.com/servicedesk-manual/notes-for-the-new-user
    By this means, you can start using particular areas of ServiceDesk within days (or even hours) of receiving your package. As a general recommendation, we urge you against being too impatient in the desire to see each and every function from the get-go. The learning process is a layered one, and it’s hard to understand more advanced layers ...

Rossware Computing, Inc.

    https://resources.rossware.com/servicedesk-manual/other-functions
    Rossware Computing, Inc. Previous Chapter: Finished-Forms Interface. Next Chapter: Review and Synopsis. We have now discussed the four major categories of ServiceDesk functionality: Call Management, Schedule Management, Job Management and Post-Completion Management. These are the core ServiceDesk functions, and the first three in particular ...

Rossware Computing, Inc.

    https://resources.rossware.com/servicedesk-manual/utilities
    More easily, there’s an icon for it in the RossWare program group. Just click on the icon and (providing your system already has Acrobat Reader installed), the manual will display for you. One advantage of the on-screen version over the paper manual is that you can click on any page number reference (within the text or table of contents, at ...

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