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https://canadianbudgetbinder.com/2020/03/26/how-to-get-a-deal-with-rogers-communications/
Rogers Infinite 500-unlimited Internet Rogers 5g; Rogers Cable Television Basic Cable with a Specialty Pack; Rogers Communications Retentions Department. The Rogers member care team also known as the Rogers retention department are the people you will want to talk to when your promotions are coming to an end.
https://www.iphoneincanada.ca/carriers/rogers/rogers-ends-customer-promos-retention-offers/
Rogers has stopped offering some new customer promo and retention offers, as of April 14, 2020. Earlier this week, iPhone in Canada was told Rogers had implemented the change, detailed in an internal memo dated April 13, 2020. The change meant new customers seeking offers (including those from the retentions department) will no longer see ...
https://www.iphoneincanada.ca/deals/rogers-retentions-35-500-mbps-home-internet/
If you call 1-866-695-9367 and speak to the retentions department (they are the company’s last line of defence to keep your business before you cancel), they are currently offering some customers a $35 per month home internet plan with up to 500 Mbps download speeds and unlimited bandwidth. Rogers currently offers Ignite Internet 500u with unlimited …
https://forums.redflagdeals.com/rogers-rogers-cable-retentions-new-customers-deal-thread-785331/
From experience. when calling into Rogers to get a deal or complain about a problem ALWAYS ask to speak to the "cancellations/customer retention" department. Rogers has oodles of call centres across the country, many that will pretend to have all of the capacity to deal the way the customer retention department can.
https://www.rogers.com/customer/support/article/how-to-cancel-your-rogers-service
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https://www.digitalhome.ca/threads/does-rogers-have-a-retention-dept.73681/
Ants. yes, Rogers has a retention dept., The Rogers Customer Relations Department (CxR)# is: 1-888-936-7283 or more easily accessed by calling *611 (from your Rogers cell) and saying "cancel my phone" at the automated machine. This will connect you to retentions.
https://communityforums.rogers.com/t5/Account-Support/Customer-loyalty-but-Rogers-loyalty/td-p/443953
I call the costumer service and asked for the loyalty department to see if they could do any better, what I was told is the best they can do is to take the plan from $110 down to $105 per month. so what this is telling me is that Rogers values my 15 year of loyal service at $.33 per year, I have looked at other companies and found that I can ...
https://www.reddit.com/r/Rogers/comments/9gll9w/2_year_coming_to_an_end_retentions_available/
The best course of action is to call Rogers directly. When you reach the first rep, explain the situation and that you would like to reach Loyalty/Retention department. Call earlier in the day if possible, usually there'll be no wait time. Be kind and courteous.
https://www.reddit.com/r/Rogers/comments/hkqa27/i_am_rogers_retention_please_stop_asking_for_us/
Aka $5 off for 12 / 6 months etc to fido accounts which are eligible. Rogers is dead maybe for talk and text as infinite plans are not eligible for this discounts. Don't be lazy OP. You guys in retention need to do your job properly before transferring customers to us . FUCKING document the account for gods sake
https://www.canajunfinances.com/2012/12/19/a-script-for-customer-retention-deals/
Rogers, Bell or Telus Internet Fees; Bell Landline phones; Rogers , Cogeco, Shaw , or Bell Cable fees; etc., etc., by (hopefully) getting to the Customer Retention (or the folks who can make deals) group on the phone. The scenario becomes quite straight forward however beforehand you need to collect some important information:
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