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https://www.royalmail.com/personal/marketplace/why-royal-mail-is-the-right-choice-for-ebay-sellers
Why Royal Mail is the right choice for eBay sellers. If you operate an eBay shop, Royal Mail eBay services get your goods to your customers quickly, efficiently and economically. We distribute packages to most addresses in the UK and deliver goods to your customers in a timeframe to suit, at exceptional value for money.
https://community.ebay.co.uk/t5/Archive-Buyer-Central/Item-not-delivered-No-proof-of-delivery-yet-ebay-find-in-seller/td-p/4421645
Ebay don't care that a seller says he will post using a reliable and well know delivery company 'Royal Mail' but then ships using a delivery company with the worse reputation possible, These 1st 2 points are outright fraud on the part of the seller.
https://community.ebay.co.uk/t5/Archive-Seller-Central/Royal-Mail-now-confirms-delivery-of-small-and-medium-parcels-not/td-p/5223114
Hello I'm new to the boards but buy and sell on ebay for a number of years now. I use Royal Mail online postage and they have advised me that they now provide delivery confirmation for small or medium parcels which have not been sent recorded delivery.
https://community.ebay.co.uk/t5/Seller-Central/Customer-claiming-parcel-not-received-But-I-have-proof-of/td-p/5352781
Proof of postage counts for nothing on Ebay - you need to upload tracking information to win a case. As you have the contract with the postage company, not the buyer, it is your responsibility to deal with them regarding losses/non-delivery. Unfortunately for you,...
https://business.help.royalmail.com/app/answers/detail/a_id/895/~/proof-of-delivery
Confirm whether your item has been delivered by using Track and Trace to see the signature of the person signing for an item.
https://community.ebay.co.uk/t5/Selling-on-eBay/Buyer-claims-to-have-NOT-received-item-i-have-proof-of-posting/qaq-p/1233385
As an ebay user for many years i know the postal service Royal mail and all others inside out, 9 times out of 10 if the item is not signed for and the buyer claims they have not received the item they probably have and are pulling a stunt. For example i sold over 500 Police badges and 500 Nurse badges all sent same day 1st class royal mail.
https://community.ebay.co.uk/t5/Archive-Postage-Topics/Royal-Mail-Compensation-Rules-For-Lost-Items/td-p/217951
Either way I'm screwed by Royal Mail, they loose my item, they won't accept the Ebay Page as proof of cost and I will never possess a shop receipt. Added to this, they never even refund the cost of the postage for the lost item.
https://business.help.royalmail.com/app/answers/detail/a_id/367/~/how-can-i-get-proof-of-posting%3F
Sell on marketplaces Make a successful start on eBay and Amazon, raise your reputation and expand overseas. Sell in-store & online Find customers, save money and work smarter across your sales channels. Sell locally Get closer and sell more to existing customers, attract new ones, and reach out beyond your local area.
https://personal.help.royalmail.com/app/answers/detail/a_id/325/~/how-to-make-a-claim
If an item of your mail is lost, damaged, delayed or arrived with some of the contents missing, you may be eligible to claim compensation. Please note: this claim form should only be used for items paid for using stamps, Franking or online postage (including items sent and paid for at the Post Office).
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