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https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery ...
http://siteresources.worldbank.org/EXTGOVACC/Resources/BIHWeb.pdf
Citizen Review of Service Delivery and Local Governance in Bosnia and Herzegovina 3 Both citizens and local governments valued the exercise as a mechanism for improving interac-tions between citizens and local decision makers, and as a management tool for service providers to guide them in making improvements in service delivery.
https://www.slideshare.net/SOLGMNZ/service-delivery-review-template
Aug 24, 2015 · 4. Recommendations from the service delivery review: (Insert recommendations, note this includes a decision to retain the status quo. Where your recommendation is for a separation of governance and delivery you will need to ensure a contract or other binding arrangement is in place.
http://uir.unisa.ac.za/bitstream/handle/10500/19213/thesis_Helao_t.pdf?sequence=1&isAllowed=y
service delivery. Furthermore, the study noted that the delivery of basic services such as potable water, health, education, electricity and proper road communication can augment the living standard of the people. Various public service reforms undertaken by the Government of Republic of Namibia since independence in 1990 explain government’s resolve to good governance and improved service delivery.
https://www.vng-international.nl/wp-content/uploads/2015/06/Service_Delivery_challenge_local_goverments.pdf
A well performing local authority paves the way for the strengthening of local autonomy. Conversely, poor reliability, in the same way as poor service delivery, is disastrous to the image and autonomy of a local government. It means promoting and assuring professionalism in …
http://repository.out.ac.tz/1391/1/Joha-DISSERTATION-24-11-2015_%282%29.pdf
According to the Local Finance Act No 9 of 1982, Local government given authority to collect local revenues from their own sources in order to deliver that above services to the community. By doing that, local authority has been receiving a lot of complaints concerning of providing poor services …File Size: 429KB
http://www.clgf.org.uk/resource-centre/knowledge-hub/topic-local-government-service-delivery/
Local government service delivery Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.
https://sustainabledevelopment.un.org/content/documents/1732The%20Challenge%20of%20Local%20Government%20Financing%20in%20Developing%20Countries%20_3.pdf
THE CHALLENGE OF LOCAL GOVERNMENT FINANCING IN DEVELOPING COUNTRIES. United Nations Human Settlements Programme (UN-Habitat), the City of Barcelona and the Province of Barcelona. TH CHALLG F LCAL GVRMT FIACIG I DVLIG CTRIS 3 The Challenge of Local Government Financing in Developing Countries First published in Nairobi in 2015 by UN-HABITAT.
https://www.gov.uk/government/publications/costs-of-service-delivery-in-rural-areas
Dec 18, 2014 · LG Futures carried out the research and aimed to: review the evidence for costs and cost drivers for rural and non-rural service delivery. measure and attribute the unit costs of local authority services as accurately as possible given the evidence.
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