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https://www.eurosender.com/blog/en/receiver-refused-delivery/
It means that the consignee refused to accept the shipment. There are several cases why would a customer refuse its delivery: The consignee was not expecting any packages. He/she is not the person who was supposed to receive the shipment. If the customer expects not to be home at the delivery time and wants to pick it up from a designated place of the courier company.
https://www.dhleasyshop.com/en/pages/faq/refuse-delivery
What happens if my goods arrived damaged at my DHL EasyShop suite? Can you refuse a delivery for me? I can see that my goods have been delivered, but they have not been updated into my suite yet? What is the maximum size of package I can receive? Do goods have to be delivered to my billing address? How do I calculate my shipping charges in advance?
https://answers.yahoo.com/question/index?qid=20090109085105AAIHjPI
Jan 09, 2009 · If you refused it DHL will return to the sender. You may not get the form because DHL is slowly ceasing many of its operations.
https://forums.oneplus.com/threads/how-to-refuse-dhl-package.451371/
Jun 19, 2016 · Hi, I'm thinking of returning the OP3 so I created a ticket put Oneplus customer support is sooooo slow. I got a reply at 18:40 and I answered just 2 minutes later and then the second reply didn't come so I contacted Oneplus via chat support so after that I got a reply at 19:39.
http://www.thewholesaleforums.co.uk/threads/recipient-refused-delivery-dhl.43027/
Dec 30, 2008 · I've been tracking a shipment of mine for the past few days from Hong Kong and was expecting delivery today but have just noticed that on the DHL tracking site it says: "Recipient refused delivery" Well - that's not true as I've been in all day (and so have another 3 people) so we can't ALL have missed the doorbell.
https://www.dhl.com/en/express/resource_center/customer_service_faq.html
It depends on the type of commodity you are purchasing, the value of the goods, how the vendor labels them for customs purposes and what country you are importing them into. If customs imposes a charge DHL will pay this in the first instance, however you are advised to pay this, whether or not you accept delivery of the goods.
https://delivery.dhl.com/
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https://www.dhl.com/br-en/home/contact-us.html
Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or General enquiries
https://sellercentral.amazon.com/forums/t/buyer-want-to-know-if-she-can-refuse-package-to-avoid-doing-return-request/57664
Feb 24, 2018 · The addressee may refuse to accept a mailpiece when it is offered for delivery. 1.3Refusal After Delivery After delivery, an addressee may mark a mailpiece “Refused” and return it within a reasonable time, if the piece or any attachment is not opened.
https://www.ups.com/us/en/help-center/sri/return-refuse-delivery.page
Refuse Delivery. If you are home at the time of the delivery attempt, you can refuse delivery of the package. Track Your Shipment
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