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https://www.torontopubliclibrary.ca/content/about-the-library/pdfs/board/meetings/2017/jun19/17-service-delivery-model-combined.pdf
SERVICE DELIVERY MODEL Toronto Public Library’s Service Delivery Model is a framework to envision the possibilities that result from an investment in library infrastructure and service delivery. It is both practical and aspirational, outlining a future-oriented, systematic approach to branch and service planning.
https://www.carli.illinois.edu/public-services-models
Summary: This paper provides a process and framework for library leadership who are evaluating and revising service delivery models, and shows that comprehensive and ongoing user assessment is crucial to planning for renovations and service changes. Lund, James R. “Service Desk Shuffle.”
https://www.torontopubliclibrary.ca/content/about-the-library/pdfs/board/meetings/2010/may10/19_1.pdf
SERVICE DELIVERY MODEL MODES AND LEVELS OF SERVICE DELIVERY BRANCH SERVICES Toronto Public Library provides a network of 99 branches throughout the city with branches planned for the waterfront and Scarborough city centre area. There are: • 79 Neighbourhood Libraries • 17 District Libraries • 3 Research and Reference Libraries
http://www.sl.nsw.gov.au/sites/default/files/regional_library_models_guide.pdf
Currently, there are three library models in NSW formalised under the Library Act 1939: > A standalone library – where local governments independently provide library services to their community. The library service is integrated within local government operations and may be part of a wider local government department such as Community Services >
https://dcmslibraries.blog.gov.uk/2017/12/20/alternative-delivery-models-masterclass-report/
Dec 20, 2017 · As with the masterclasses held in March, the day was split up into sessions covering different aspects of Public Service Mutuals (mutuals) and other alternative delivery models (ADMs), and ways to help library services and local authorities take their first steps in exploring the different options and what they mean for their service.
https://www.kawarthalakeslibrary.ca/en/what-we-offer/resources/Documents/Library-Service-Review---Council-Update---21-June-2016.pdf
Public Library Service Delivery Review Kawartha Lakes Public Library . city.kawarthalakes.on.ca Slide 2 •Library Strategic Plan (2008-2018) ... 3 Service Delivery Models Options •9 Branch District Library Model System •12 Branch District Library Model System •Status Quo (18 Branch System) ...
https://www.gov.uk/government/publications/libraries-alternative-delivery-models-toolkit
Mar 28, 2017 · Toolkit and case studies to support those looking at alternative delivery models for their library services. Libraries: alternative delivery models toolkit - GOV.UK Skip to main content
https://www.kawarthalakeslibrary.ca/en/what-we-offer/resources/Documents/KLPL_InformationSessions_Cambray.pdf
• Under the Public Libraries Act, the Board’s duty is to provide “a comprehensive and efficient public library service” that meets the needs of the residents of the City of Kawartha Lakes. •With a new City Council carrying out its own Core Services Review, a new Library Board, and the need to update our 2008 Strategic Plan, this
http://publiclibrariesonline.org/2015/01/becoming-a-one-point-of-service-library-in-5-steps/
Jan 23, 2015 · Becoming a “One Point of Service” Library in 5 Steps by Matt Smith, Collection Maintenance Librarian, Kalamazoo (Michigan) Public Library -- email him at [email protected] on January 23, 2015 One Point of Service” (OPoS) is a customer service philosophy of empowerment, in which library staff are encouraged to take initiative to meet the needs ...
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