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https://www.manycaps.com/blogs/iso9001-2015-and-the-post-delivery-activities.html
ISO9001:2015 clause 8.5.5 – Post Delivery Activities is as the name suggests, all about how you support your customers after they get their hands on your products or services.
https://elsmar.com/elsmarqualityforum/threads/what-can-be-considered-a-post-delivery-activity-iso-9001-2015-clause-8-5.69663/
Sep 28, 2017 · Examples of post-delivery activities include: a) engagement with customers to determine if the products or services were to their satisfaction; b) on-site installation of equipment and disposal of a customer's old equipment; c) contractual arrangements such as warranties or technical support;
http://iso9001.certification-requirements.com/8_5_5-post-delivery-activities.html
The organization SHALL meet requirements for post-delivery activities associated with the products and services. In determining the extent of post-delivery activities that are required, the organization SHALL consider: a) statutory and regulatory requirements; b) the potential undesired consequences associated with its products and services;
https://www.iso9001help.co.uk/8.5.5%20Post-delivery%20Activities.html
In determining the extent of post-delivery activities that are required, the organization should consider: Statutory and regulatory requirements; The potential undesired consequences associated with its products and services; The nature, use and intended lifetime of its products and services; Customer requirements;
http://www.msgweb.com/28-guru/courses/iso-9001-2015-transition-overview/133-s67-8-5-5-post-delivery-activities
Management Solutions Group. Experts in: ISO 9001, AS9100, ISO 14001, IATF 16949, ISO 13485, ISO 17025, ISO 45001. Management Systems for Registration and Certification. Project Management. Onsite Workshops. Online and Public Training. Internal Audit Services. Management Representative & Management System Improvement.
https://advisera.com/13485academy/blog/2017/04/11/iso-134852016-nonconforming-product-how-to-approach-the-post-delivery-actions/
Apr 11, 2017 · The management system covered within the scope of ISO 13485 deals with production, delivery, and supplies of sensitive healthcare devices that are critical to life; hence, the likelihood of releasing a non-conforming device is addressed exclusively in ISO 13485:2016.
https://www.sfs.fi/files/7870/ISO9001FAQs.pdf
The process approach is a way of obtaining a desired result, by managing activities and related resources as a process. Although the clause structure of ISO 9001:2015 follows the Plan-Do-Check- Act sequence, the process approach is still the underlying concept for the QMS.File Size: 349KB
http://www.qualityforumonline.com/forum/index.php?threads/post-delivery-activity.1639/
Jan 03, 2018 · Typically, post delivery is what you offer or contract with a client to do. Like product installation, commissioning, servicing and removal after use. I wouldn't venture into other realms which tend to make things really more complicated than the standard is suggesting your QMS includes.
https://iso9001ver2015.blogspot.com/2015/10/85-production-and-service-provision-855.html
Oct 02, 2015 · In determining the extent of post-delivery activities that are required, the organization shall consider: NOTE Post-delivery activities can include actions under warranty provisions, contractual obligations such as maintenance services, and supplementary services such as …
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