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https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertised-faq1344
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https://www.paypal-community.com/t5/Holds-reversals-reserves/Non-Delivery-Claim/td-p/635912
Apr 19, 2013 · Re: Non Delivery Claim Once escalated paypal give the seller 10 days to provide a tracking number that shows the item was delivered to you and if not you should get a refund. That is of course as long as you met the criteria of seller protection which it sounds as if you have.
https://www.paypal.com/us/brc/article/customer-disputes-claims-chargebacks-bank-reversals
Apr 10, 2018 · Your delivery time frames - whether there are extended delivery timeframes PayPal will periodically review the account to determine whether the reserve placement and amount needs to be adjusted. Reserves may be eligible for the reduction or removal with positive changes to key areas such as performance, industry, claims reduction, etc.
https://www.paypal-community.com/t5/How-to-use-PayPal-Archive/Non-delivery-of-international-shipments/td-p/4432
Non-delivery of international shipments Recently I mailed an eBay auction item to a buyer in Spain. The package was mailed via First Class International and I have proff (via the tracking of the customs form number) that my local US Postal Office accepted that package on Sept 23rd at 10:53am.
https://www.mirror.co.uk/money/your-paypal-refund-rights-how-9661870
Jan 22, 2017 · Paypal has a buyer protection scheme but it doesn't always apply and you must take certain steps before you can use it. Here’s what you need …Author: Dean Dunham
https://www.discogs.com/forum/thread/812693
Paypal says an item has to be shown as delivered, so it is likely the Buyer would win the claim, however, it is certainly worth speaking to Paypal and sending them details of the returned items as they do have some level of discretion and it isn't just a cut and dried case of non-delivery
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