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https://www.ontrac.com/contactus.asp#:~:text=Customer%20Service%20800.334.5000%20Mon-Fri%2C,7am-9pm%20PST%20Sat%2C%207am-6pm%20PST
https://www.bbb.org/us/ca/los-angeles/profile/health-and-wellness/ontrak-specialist-1216-896700/complaints
View customer complaints of OnTrak Specialist, BBB helps resolve disputes with the services or products a business provides. ... often an inappropriate hours (>9pm). We have asked the ...
https://ontrakhealth.com/
We remove access barriers and drive program enrollment and retention with Ontrak’s team of trained, dedicated member engagement specialists and care coaches. Treat We achieve significant behavior change and better member health outcomes with Ontrak’s 52-week evidence-based, therapist-led and coach-driven treatment plans.
https://www.indeed.com/cmp/Ontrak-2/reviews?fjobtitle=Engagement+Specialist
A 'typical' day while working as Member Engagement Specialist includes completing the target minimum of 125 tasks (calls) and 2-5 warm transfer to Care Coaches. Sounds straight forward right--- the members on the call list are called multiple times and I have often been told "I get called by you guys everyday".
https://www.glassdoor.com/Overview/Working-at-Ontrak-EI_IE788054.11,17.htm
2008. Type: Company - Public (CATS) Industry: Health Care Services & Hospitals. Revenue: $50 to $100 million (USD) Ontrak, Inc. helps people with behavioral health conditions that result in serious medical issues. We use advanced analytics to …
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