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https://www.forbes.com/advisor/personal-finance/irs-customer-service-tips/#:~:text=You%20may%20work%20your%20way%20through%20automated%20systems,to%207%20p.m.%29%20close%20for%20your%20time%20zone.
https://www.irsmedic.com/blog/2009/04/on-hold-with-the-irs-youre-not-alone.html
Calling the IRS is certainly can be grueling. Hold times can typically run up to an hour. The IRS "Courtesy Disconnect" If the announcement tells you that your hold time will be greater than an hour and a half, let me do you a favor --- hang up. You're going to be way better off trying again later and saving yourself time and sanity. Why?
https://www.forbes.com/advisor/personal-finance/irs-customer-service-tips/
The process of calling the IRS can be daunting. You may work your way through automated systems only to be stuck on hold for hours, taking time out of your day.
https://www.mdtaxattorney.com/resources/is-two-hours-a-long-hold-time-with-the-irs/
We ourselves as tax professionals still have to wait on hold, sometimes for hours. Only to be hung up on while waiting in the cue. What can be more frustrating than waiting for hours to ask a question only to be hung up on, not much right? The IRS had to slash their budget while increasing their workload.
https://www.foxbusiness.com/features/still-on-hold-with-the-irs-here-is-advice
For the past several years, tax pros have been encountering hold times of 45 minutes to an hour. OK, so we throw the call on speaker phone and multi-task. But often when that 45 minutes or hour is...
https://blog.callenq.com/irs-hold-times-disconnect-data-10k/
The average hold time or ACS collections Business was over 70 minutes (8AM EST to 8PM PST). The effective hold time (the average amount of time on hold, including dropped calls) is 108 minutes. The IRS hold music is probably one of the most-heard pieces of music with over 100 million calls a year and long holds.
https://lifehacker.com/how-to-talk-to-a-real-human-at-the-irs-without-waiting-1842128259
The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday
Open Hours; IRS General Line (844) 959-1040: 7am EST - 7pm PST: IRS Practitioner Priority Service Individual (800) 477-4580: 7am EST - 7pm PST: IRS Practitioner Priority Service Business (800) 347-7801: 7am EST - 7pm PST: IRS Collections Individual (800) 935-2104: 8am EST - 8pm PST: IRS Collections Business (800) 231-3903: 8am EST - 8pm PST: IRS Automated …
https://www.irs.gov/businesses/small-businesses-self-employed/when-should-i-call-the-toll-free-number
IRS Hours of Telephone Service: Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time (Alaska & Hawaii follow Pacific Time). The best times to call during April are before 10:00 a.m., and Monday is the heaviest traffic day. (800) 829-1040
https://www.washingtonpost.com/entertainment/music/i-was-on-hold-for-an-hour-with-the-irs-i-didnt-hate-the-music/2019/01/03/627dd248-093e-11e9-88e3-989a3e456820_story.html
The IRS last changed its hold music in 2009, according to Christina Navarrete Wasson, acting director of the Joint Operation Center of the IRS, who is responsible for the agency’s “toll-free ...
https://www.reddit.com/r/smallbusiness/comments/bx8lds/now_entering_hour_3_of_being_on_hold_waiting_for/
Only 3 hours? Newb. Joking aside - The IRS is understaffed. My advice is be courteous and nice when you get someone on the line. I know its frustrating as hell, I spent almost an entire day (6 hours?) the last time I had to talk to them. They will be very helpful once you get through if you don't unleash 3 hours of frustration on them.
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