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https://www.ecmhc.org/tutorials/consultants/mod3_4.html
Approach to Service Delivery How services are delivered is a critical determinant of whether the consultant will be effective or not. A consultant's approach to service delivery can have a significant impact on whether or not he/she will be able to form positive relationships with consultees, put successful strategies into place, and ultimately achieve effective ECMHC.
https://www.ibm.com/support/knowledgecenter/SS8S5A_6.0.5/com.ibm.curam.content.doc/OutcomeManagement/c_OUTCOMEUnderstandingIntro.html
Outcome management is a client-centric approach to service delivery which focuses on the results a client is trying to achieve rather than focusing only on the services available. A collaborative approach is encouraged which allows agencies to utilize the expertise of individuals within the agency and outside of it.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3706210/
Jul 03, 2013 · A patient-centred approach to health service delivery: improving health outcomes for people with chronic illness Masoud Mirzaei , 1, 2 Clive Aspin , 2, 7 Beverley Essue , 2, 6 Yun-Hee Jeon , 3 Paul Dugdale , 4 Tim Usherwood , 5 and Stephen Leeder 2
https://ectacenter.org/~pdfs/pubs/effectiveservicedelivery-long.pdf
an Effective Service Delivery Approach: Stages and Steps Implementing and Sustaining an Effective Service Delivery Approach: Stages and Steps December 2011 This document has been excerpted from the NECTAC Interactive Guide to Implementing and Sustaining an Effective Service Delivery Approach: Stages and Steps (2011).File Size: 499KB
https://www.mckinsey.com/industries/public-sector/our-insights/the-delivery-challenge-a-systematic-approach-to-achieving-breakthrough-impact
Mar 01, 2015 · The delivery challenge: A systematic approach to achieving breakthrough impact 1. Priorities and outcomes: The top issues that keep leaders up at night. 2. Labs: The people who can solve the problem are all right here. 3. Budget: A plan without a budget is a …
https://www.cognizant.com/InsightsWhitepapers/Output-and-Outcome-Based-Service-Delivery-and-Commercial-Models.pdf
Output- and Outcome-Based Service Delivery and Commercial Models To extract more from IT sourcing arrangements, buyers and best-in-class providers must embrace value-based models that prioritize measurable and meaningful results over human resource-oriented inputs.
https://bmchealthservres.biomedcentral.com/articles/10.1186/1472-6963-13-251
Jul 03, 2013 · The model identifies patient centeredness, effectiveness, efficiency, equity and timeliness as essential elements of efficient health service delivery for people with chronic illness. Patient centredness in health care has been shown to increase patient engagement, satisfaction and compliance, improve quality of life and reduce patient anxiety [ 8 , 9 ].Author: Masoud Mirzaei, Clive Aspin, Beverley Essue, Beverley Essue, Yun-Hee Jeon, Paul Dugdale, Tim Usherwo...
https://ageconsearch.umn.edu/bitstream/12823/1/pr040003.pdf
Approaches to Improving the Delivery of Social Services in Difficult Environments This working paper is intended to stimulate public discussion. It is not necessarily DFID or UK Government policy 4 Executive Summary This paper explores the challenges of service delivery in difficult environments for external actors. It seeks to provide answers ...
https://www.gov.za/issues/outcomes-approach
The outcomes approach is embedded in and a direct resultant of the electoral mandate. Contained below is a summary of the process that contextualises the Cabinet approved outcomes. Step 1: The Ruling Party’s election manifesto identified five priority areas: decent work and sustainable livelihoods, education, health, rural development, food security and land reform and the fight against crime and …
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