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https://quarterly.blog.gov.uk/2018/07/05/top-things-to-know-about-the-operational-delivery-profession/
Jul 05, 2018 · Operational Delivery Profession (ODP) colleagues are the face of government. They are the point at which citizens experience government. Civil servants are recognised as members of the OPD if they: deal directly with, provide support to, or manage people …
https://quizlet.com/gb/219043786/301-working-in-operational-delivery-flash-cards/
ODP sets recommended professional standards, states the type and level of competence needed for different roles, helps to develop professional capability, provides services, and supports its members Describe the key factors that affect operational delivery …
https://www.cityandguilds.com/qualifications-and-apprenticeships/business-skills/business-admin-and-public-services/3815-public-services-operational-delivery
The Operational Delivery Profession includes anybody that provides a service directly to customers and the public and also includes face-to-face, contact centre and processing roles. Some of the services that may be provided as part of this role could include:
https://www.gov.uk/government/organisations/civil-service-operational-delivery-profession
What Operational Delivery Profession does. We support civil servants who run the front line services that citizens use, such as processing visas, passports and driving licences. Operational Delivery Profession is part of the Civil Service.
https://www.instituteforapprenticeships.org/apprenticeship-standards/public-service-operational-delivery-officer/
Operational Delivery Officers make a difference every day to the lives of millions of people. They do hundreds of jobs in most departments and agencies in central government. They also work in local government, delivering services for towns, cities, boroughs or counties.
https://dera.ioe.ac.uk/30873/1/PUBLIC_SERVICE_-_Operational_Delivery_Officer_standard-_Final_081214.pdf
a Level 2 Award in Operational Delivery (Principles) Th is allows learners to develop the knowledge required for employment and/or career progression within Operational Delivery. The qualification includes units on principles of working in operational delivery, providing customer service, …
https://www.gov.uk/government/organisations/civil-service-operational-delivery-profession/about
The Operational Delivery Profession is the largest of the 28 Civil Service Professions. Our work supports staff in tax and benefit offices, job centres, courts and prisons across the UK, and many working in consular offices abroad.
https://www.ulster.ac.uk/faculties/ulster-university-business-school/updates/courses/pwc-and-ulster-university-to-deliver-uks-first-masters-in-professional-services-operational-delivery2
PwC and Ulster University launch MSc in Professional Services Operational Delivery - the first such qualification in the UK. 15 staff from PwC’s Operate business are the first to benefit from this innovative educational partnership.
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