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https://www.thebalancesmb.com/how-do-i-measure-on-time-delivery-2221412
Date of delivery. If a customer expects a February 15 delivery but allows wiggle room to receive the items two days before or after that date, as long as the delivery occurs within that four-day window, is this considered an on-time delivery? The number of line items on the order. If the customer orders 10 different items on the same order ...
http://kpilibrary.com/kpis/on-time-delivery-commit-date-supplier
Most request systems provide the ability to track delivery targets. Example: If you commit to delivery of a new PC to employees within 2 weeks of order date then when the order is placed the system captures the order date. When the order is marked as complete the system captures the complete date.
https://www.bontime.com/team/
The On Time Delivery team strives to provide customers with precisely the services they need. We combine personalized support with the latest in dispatching and tracking technology to ensure dependable delivery. Incorporated in 1986, On Time Delivery has grown tremendously by partnering with people and vendors who share similar values of ...
http://blog.optimumdesign.com/on-time-delivery-defined
On-time delivery (OTD) is one of contract manufacturing's most common measurements, but we rarely talk about how difficult it is to measure. Here's a guide to defining and measuring OTD. Basic Definition. OTD rarely refers to a specific date; it usually refers to range of dates.
https://www.business2community.com/customer-experience/the-real-definition-of-on-time-delivery-and-three-ways-to-keep-up-0483726
The Real Definition of On-Time Delivery and Three Ways to Keep Up. Dudley Larus — May 2, 2013. Twitter Facebook LinkedIn Flipboard 0. What’s the real definition of on-time delivery?
https://www.isixsigma.com/topic/on-time-delivery-goal-less-than-100/
Feb 03, 2014 · I also work in manufacturing (steel). Our current on time delivery is about 97%. I agree that our ultimate goal is to reach 100% customer satisfaction, which on time delivery is a part of. We look at it like this. Our objective is always 100% on time delivery. For 2014, we have set a local goal of 98%.
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