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https://dmv.ny.gov/contact-us/find-dmv-office-locations-hours-and-road-test-sites
Find information aboutoffice locations and hoursroad test sitescancellations, closings and delaysoffice hours on holidays Make a reservation online before visiting DMV offices in New York City, Westchester, Nassau, Suffolk, Rockland, or Onondaga Counties. See offices where this service is available.
https://www.dmv.org/ny-new-york/dmv-office-finder.php
New York Department of Motor Vehicles general information and inquiries: Call center: (518) 486-9786. Deaf/hard of hearing: (800) 662-1220 or dial 711. Have the relay operator dial (518) 486-9786. To find your closest DMV location, start by clicking on your county below or entering your zip code up above.
https://www.monroecounty.gov/dmv-offices
Rochester (Downtown) DMV. 200 E. Main St., Ste. 101 Rochester, NY 14604 Map/Directions Insurance Card Fax: (585) 454-1179. Hours: Limited Walk-Ins 8:30-3:30 and Appointments Bin * Available M-F 8:30am-4:30pm *Plate Surrenders Only Greece DMV. The Mall at Greece Ridge Use entrance #2 near Ruby Gordon Rochester, New York 14626 Map/Directions
https://www2.erie.gov/clerk/index.php?q=auto-bureau
If you wish to speak to an NYS DMV Representative regarding general assistance as it relates to a DMV transaction, call (518) 486-9786 and you will be connected to the NYS DMV Call Center. NYS DMV Representatives are available for general assistance on weekdays (See Holiday Hours) between 8:00 a.m. and 4:30 p.m. (Eastern Time).
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