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https://www.dell.com/downloads/emea/services/ie/en/nbd.pdf
Next Business Day On-site Service 23/04/2004 Page 4 NBD ON-SITE SERVICE DELIVERY METHODS Next Business Day On-Site Service has two delivery methods: • Engineer Replaceable Parts – Dell will dispatch a service engineer with the replacement part to arrive on-site by 5:00pm, the next business day.
https://www.dell.com/community/Customer-Care/This-is-what-the-quot-next-business-day-quot-extended-warranty/td-p/4487168
This is what the "next business day" extended warranty gets you <Forum administration note = Due to privacy issues, we removed your last name and the service call number from public viewing.> Copied from my conversation with Dell Tech chat after no contact from DELL or a technician for nearly a week AFTER my repair was scheduled.
https://www.bizjournals.com/sanfrancisco/stories/1999/04/26/smallb5.html
Apr 26, 1999 · I didn't realize that the Dell service center doesn't stock basic parts. Dell had to send the part overnight. Even though I called in the morning, the part didn't ship until the next business day ...Author: Brad Patten
https://store.hp.com/us/en/pdp/hp-4-year-next-business-day-onsite-desktop-only-hardware-support
Save with Free Shipping when you shop online with HP. Find all product features, specs, accessories, reviews and offers for HP 4 Yr Next Business Day Onsite Extended Warranty for Desktops (U7897E).4.4/5(10)
https://www.dellemc.com/content/dam/uwaem/production-design-assets/jp/customer-services/h4273-premium-support_en.pdf
The following chart lists the service features of Premium Support provided under Dell EMC’s warranty and/or maintenance terms. ... impact the same day/next local business day delivery of replacement parts and the ... Local country shipment cut-off time for replacement parts delivery: 5 …File Size: 236KB
https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
Hardware repair and replacement during local business hours. The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365. • Single point of accountability with highly-trained experts. • Next Business Day onsite service with optional parts …File Size: 701KB
https://i.dell.com/sites/csdocuments/Legal_Docs/en/us/prosupport-for-enterprise-sd-en.pdf
day, or 2) a service response during the next local business day, during normal business hours, after Dell EMC deems that a replacement part delivery is necessary Local country shipment cut-off times may impact the same day/next local business day delivery of replacement parts.
https://community.spiceworks.com/topic/434609-dell-next-business-day-warranty-frustrations
Jan 23, 2014 · Client paid for Next Business Day On-Site warranty. They take a couple days to ship the part, then 24 hours for the tech to call, then wait more to get someone to come out. Next Business Day, in Dell terms, means "Whenever we get around to it maybe" Edited Jan 29, 2014 at 21:34 UTC
https://i.dell.com/sites/csdocuments/Legal_service-Descriptions_Documents/en/us/Consumer-Hardware-Services-Contract-12_8_2011_US.pdf
Warranty, then Dell will send a replacement Product to Customer’s location in accordance with the procedures set forth in Section 9 of this Agreement. If Customer calls prior to 5:00 p.m. Customer local time, in most cases the replacement Product will be shipped the next business day using next-business-day delivery. Upon receipt of the
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