Microsoft Server Supportability Hours

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Microsoft Professional Support (pay-per-incident): FAQ

    https://support.microsoft.com/en-us/topic/microsoft-professional-support-pay-per-incident-faq-575821bc-17bb-7484-4935-334c5437639f#:~:text=What%27s%20the%20expected%20response%20time%3F%20Response%20time%20will,day%20or%20during%20business%20hours%20until%20they%E2%80%99re%20resolved.
    none

Microsoft Professional Support (pay-per-incident): FAQ

    https://support.microsoft.com/en-us/topic/microsoft-professional-support-pay-per-incident-faq-575821bc-17bb-7484-4935-334c5437639f
    8 business hours initial response time. Professional support incidents can be supported 24 hours a day or during business hours until they’re resolved. If 24-hour support is selected, your company should have people available to work on the incident potentially 24 hours a day.

Windows Server end of support and Microsoft 365 Apps ...

    https://docs.microsoft.com/en-us/deployoffice/endofsupport/windows-server-support
    As of January 14, 2020, Microsoft 365 Apps isn’t supported on Windows Server 2012 R2, even though Windows Server 2012 R2 is supported until October 10, 2023. You can continue to use the most current versions of Microsoft 365 Apps on Windows Server 2012 R2, but Microsoft 365 Apps won’t be supported. Windows Server 2016

Exchange Server supportability matrix | Microsoft Docs

    https://docs.microsoft.com/en-us/exchange/plan-and-deploy/supportability-matrix
    Support lifecycle. For more information about the support lifecycle for specific versions of Exchange, Windows Server, or Windows client operating systems, see the Microsoft Support Lifecycle page. For more information about the Microsoft Support Lifecycle, see the Microsoft Support Lifecycle Policy FAQ.. Exchange Server 2007 End-of life

Microsoft Lifecycle Policy | Microsoft Docs

    https://docs.microsoft.com/en-us/lifecycle/
    New options for SQL Server 2012 and Windows Server 2012 End of Support. Microsoft Machine Learning Server (R Server) retirement on July 1, 2022. Internet Explorer 11 desktop application ending support for certain operating systems. UPDATE: Transport Layer Security 1.0 and 1.1 disablement.

Support for business - support.microsoft.com

    https://support.microsoft.com/en-us/topic/support-for-business-1f4c4d09-9047-28ac-bb3b-618757e3bffd
    Basic technical support is included with your Microsoft Office 365 subscription, which you can submit through the Microsoft Office 365 online portal. For additional services and faster response time, you can purchase Microsoft Office 365 support plans through volume …

Office Web Apps and Office Online Server supportability …

    https://support.microsoft.com/en-us/office/office-web-apps-and-office-online-server-supportability-in-azure-and-other-iaas-providers-61eb97b6-f83e-4852-bfe8-727b52d884dd
    The software that is currently supported on IaaS can be found at Microsoft server software support for Microsoft Azure virtual machines. More Information. For more information, see Volume Licensing for Microsoft Products and Online Services. On the reference page, under Product Terms, choose the Language and Download.

Microsoft Support Options - Microsoft Tech Community

    https://techcommunity.microsoft.com/t5/exchange-team-blog/microsoft-support-options/ba-p/610555
    This type of support can be used for non-critical issues. A response is guaranteed from a Microsoft Support Professional within 24-hours of opening the incident. One example that may fall under this type of support would be “one user is receiving errors when they synchronize their offline folder”, unless of course that one user is your CEO J. Another example would be something that falls under a …

Technical Support for Microsoft Partners

    https://support.microsoft.com/en-us/topic/technical-support-for-microsoft-partners-b18bd338-f9d6-55a6-bc0f-9bb4a1595a06
    Support contracts are NOT required for Microsoft 365 admin center requests eg Office 365, Enterprise Mobility Suite, Microsoft Intune or Windows. Support contracts are required for Dynamics 365 (Power Platform and Lifecycle Services).

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