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https://files.medi-cal.ca.gov/pubsdoco/contact.aspx
The Telephone Service Center (TSC) 1-800-541-5555. Providers may call the Telephone Service Center (TSC) from 8 a.m. to 5 p.m., Monday through Friday, except holidays. Border providers and out-of-state billers billing for in-state providers, call 1-916-636-1200. The TSC is staffed by knowledgeable Medi-Cal telephone service agents who can assist providers with the following:
https://www.dhcs.ca.gov/individuals/Pages/Medi-CalMemberHelpline.aspx
DHCS' hours are Monday through Friday from 8 a.m. to 5 p.m., except holidays. As a participant in the Medi-Cal program your feedback is important to us. It’s helpful to have the following information available before you call us so we can get you to the right person faster:
https://www.yellowpages.com/miami-fl/mip/medical-accounts-systems-inc-15363657
Medical Accounts Systems, Inc. is a debt collection agency serving healthcare providers from major acute care facilities and hospitals to physician practice groups to individual doctors. We have been proudly representing South Florida healthcare providers since 1987.
https://www.foxgrp.com/assessment-benchmarks/medical-accounts-receivable-monitoring-and-measuring-performance/
Measuring Medical Accounts Receivable: “Aging Buckets” The other measure is the percent of accounts receivable in each “aging bucket”, for instance 0-30 days, 31-60 days, 61-90 days, etc. To calculate it, you will need a report showing the dollar amount of the AR in each aging bucket.
https://nexacollect.com/debt-recovery/medical-ar-management/
Medical collections fall under the purview of the FDCPA, which means, among others, that you can’t use an abusive, deceptive or unfair practice to threaten an action that you don’t intend to take, make a collection call before 8 a.m. or after 9 p.m. in the patient’s time zone, or call their place of employment if the patient has not given you permission to do so.
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