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https://www.amazon.com/gp/help/customer/display.html?nodeId=201910830
Find a Missing Package That Shows As Delivered What to do if your package shows as delivered but you can't find it. If your tracking information shows that your package was delivered, but you can't find it:
https://www.preventpackagetheft.com/blog/2017/12/30/what-to-do-if-your-amazon-package-is-stolen
Contact Amazon and inform them you have good reason to believe your package was stolen. Click here to contact Amazon. Tell them you went through the steps above and share any evidence you have gathered. On the contact form, ensure you have selected the order which you believe has been stolen.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910680
If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file. We'll make three delivery attempts on consecutive days. If the third delivery attempt is unsuccessful your package will be returned to Amazon for a refund.
https://www.indystar.com/story/news/2018/12/14/amazon-package-stolen-porch-pirate-what-do-prevent-more-thefts/2289962002/
Dec 14, 2018 · If delivery was confirmed and the package is nowhere to be found, reach out to the retailer's customer service to file a missing package report. Amazon asks customers to wait 36 hours after the expected delivery in case it turns up. Generally, the retailer should be …
https://thepackageguard.com/package-theft/amazon-package-theft/
A claim can be submitted between 15 and 90 days from the order date to submit a claim. If the item arrives broken, defective, or misrepresented, you’ll need to file a claim within 14 days of when you get it. To file a claim, go to your Orders List and select “View/File Claim” on the order.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201755180
If your Amazon device has been lost or stolen, contact Amazon Customer Service. You can contact Amazon Customer Service by clicking the Contact US button located on the left side of every Help page on the Amazon website. Amazon Customer Services marks the device as Lost/Stolen.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910260
Guaranteed Delivery Terms and Conditions If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date. The following requirements must be met to qualify for a delivery guarantee refund:
https://www.quora.com/What-should-I-do-if-my-package-from-Amazon-was-stolen
If the item is sold and shipped by Amazon you can get a replacement. Sold by third party seller and shipped by Amazon you can only get a refund. Sold and shipped by a third party seller then you will have to go through the seller. When you do, keep the conversation on Amazon.
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