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https://mbta.com/policies
Transit Policies. Service Delivery Policy. Approved January 23, 2017. This policy sets how the MBTA evaluates service quality and allocates transit service to meet the needs of riders. Bus Diversion Policy. Approved July 31, 2017.
https://www.mbta.com/news/2017-01-24/fmcb-approves-mbta-service-delivery-policy
Jan 24, 2017 · BOSTON - The MBTA's Fiscal and Management Control Board (FMCB) has approved the updated Service Delivery Policy, which sets the criteria the MBTA uses to evaluate service quality and to allocate transit service. For the last two years, the MBTA worked with stakeholders to develop a living Service Delivery Policy that gives the MBTA the ...
https://ocw.mit.edu/courses/civil-and-environmental-engineering/1-258j-public-transportation-systems-spring-2017/assignments/MBTA_service_delivery_policy_2010.pdf
MBTA Service Delivery Policy . 2010 Update Chapter 1: Introduction . Purpose . The purpose of the . Service Delivery Policy. is to ensure that the MBTA provides quality transit services that meet the needs of the riding public and are consistent with the MBTA’s enabling legislation and other external mandates, such as Title VI of the Civil
https://www.ctps.org/data/calendar/htmls/2012/9.17_MBTA_Scope.html
During development of the MBTA’s biennial Service Plan, potential major changes are assessed through a comparative evaluation to determine which represent the best allocation of available resources. As a part of the 1996 Service Delivery Policy, the MBTA developed the net cost per passenger standard to measure the cost-effectiveness of bus ...
https://www.bostonglobe.com/2020/03/16/metro/memo-mbta-planning-service-changes-response-coronavirus/
Mar 16, 2020 · With ridership drastically reduced due to the coronavirus outbreak, the MBTA will limit weekday service starting Tuesday, running a Saturday schedule on the subway and most bus lines. The T …
https://www.bostonglobe.com/2020/03/15/metro/mbta-considering-plans-service-reductions-ridership-falls-during-coronavirus/
Mar 15, 2020 · The Massachusetts Bay Transportation Authority plans to run normal service Monday to serve a dwindling ridership amid the coronavirus outbreak, but acknowledged that it …Author: Adam Vaccaro
https://www.masstransitmag.com/home/press-release/12298475/massachusetts-bay-transportation-authority-mbta-fmcb-approves-mbta-service-delivery-policy
The MBTA's Fiscal and Management Control Board (FMCB) has approved the updated Service Delivery Policy, which sets the criteria the MBTA uses to evaluate service quality and to allocate transit ...
https://www.mbtabackontrack.com/blog/60-bus-crowding-introduction
This chart was presented as part of a presentation on the Service Delivery Policy to the FMCB. We have built a data visualization tool that shows the number of crowded passenger minutes in each 30 minute segment of the service day for every bus route. This …
https://bc.mbta.com/business_center/bidding_solicitations/materials_management/awarded_contracts/
Invitation for Bids / Request for Proposals - Awarded Contracts ... The MBTA will consider any reasonable method of service delivery and contract management put forward. This may include restructuring of the contract scope, use of alternative contracting methods, development of new performance metrics, use of innovative products and equipment ...
https://perqadmin.mbta.com/Account/Signup.aspx?p=1
Please be aware that the MBTA is not responsible for any charges that a customer incurs as a result of enrollment in the T-Alert Program and that the MBTA cannot predict, with any accuracy, the number of alerts that a customer may receive from the MBTA in connection with the T-Alert service. The MBTA is providing the T-Alert Program to benefit ...
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