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https://www.files.ethz.ch/isn/45920/2007-11%20Mapping%20for%20better%20accountability.pdf
formats, mapping can both improve the planning and delivery of services, and increase the public accountability of service delivery. • WaterAid’s work in mapping water and sanitation is a practical example, offering lessons service delivery may be highly inequitable.
https://www.odi.org/publications/44-mapping-better-accountability-service-delivery
This briefing paper assesses WaterAid’s work in mapping water supply and sanitation delivery to the poor, finding that mapping can both improve the planning and delivery of services, and increase the public accountability of service delivery.
https://www.ircwash.org/resources/mapping-better-accountability-service-delivery-assessing-wateraid%e2%80%99s-work-mapping-water
Mapping for better accountability in service delivery : assessing WaterAid’s work in mapping water supply and sanitation delivery to the poor By displaying complex information in easily accessible and public formats, mapping can both improve the planning and delivery of services, and increase the public accountability of service delivery.
https://www.researchgate.net/publication/253136688_IMPACT_OF_ACCOUNTABILITY_AND_ETHICS_ON_PUBLIC_SERVICE_DELIVERY_A_SOUTH_AFRICAN_PERSPECTIVE
The purpose is to establish whether good governance leads to effective service delivery as well as to establish an accountability mechanism for which municipalities can be measured against.
https://en.wikipedia.org/wiki/Water_Point_Mapping
Researchers at ODI found that Water Mapping could improve accountability in service delivery. Accountability could be achieved through the creation of Community Maps and the public availability of mapping knowledge which empower the community. Monitoring the sector. WPM is an adequate tool to support monitoring and evaluation of the sector.
https://watergovernance.org/wp-content/uploads/2016/12/WASH-AccountabilityMapping-Tools-Brochure-FINAL-2.pdf
The triangle of accountability in the service delivery framework The Accountability mapping tools are built upon the account-ability framework, the generic set-up of institutional responsi-bilities in public service provision. It is represented as a triangle showing the existing functions and relations within the public service delivery. The ...
https://www.ircwash.org/sites/default/files/Tod-2009-Strenghtening.pdf
support in order to secure better service delivery through stronger accountability mechanisms. SNV has responded to this call for action. In seven countries, SNV and Dutch embassies are working together to develop new, high-potential initiatives to strengthen domestic accountability.
http://www.watergovernance.org/programmes/accountability-sustainability-new-version/accountability/
The WASH accountability mapping exercise is a methodology conceived by SIWI, where participants are facilitated to identify the relationships between policy makers, service providers and users in WASH service delivery. This clarifies the challenges among them and leads to a proposal of an action plan consisting of tools and mechanisms to ...
https://www.un.org/en/ecosoc/newfunct/pdf/luxembourg_tisda_south_africa_report_web.pdf
Service Delivery in Africa (TISDA) aims at contributing to greater integrity, transparency and accountability in key social service sectors, and thus lead to better access to basic services.
https://www.transparency.org/whatwedo/pub/mapping_transparency_accountability_and_integrity_in_primary_education
The project aims to contribute to greater integrity, transparency and accountability in key social service sectors, and thus lead to better access to public services. Download the report View online
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