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https://www.callcentrehelper.com/outbound-calling-on-weekends-and-bank-holidays-57173.htm#:~:text=Traditionally%20many%20call%20centres%20used%20the%20following%20times,debt%20collection%29%20are%20calling%20between%2011.00am%20and%206.00pm
https://www.ftc.gov/tips-advice/business-center/guidance/complying-telemarketing-sales-rule
calling outside the permissible hours. abandoning an outbound telephone call. placing an outbound telephone call delivering a prerecorded message to a person without that person’s express written agreement to receive such calls, and without providing an automated interactive opt-out mechanism. failing to transmit Caller ID information.
https://legalbeagle.com/13316801-laws-about-outbound-cold-calling.html
Federal law requires that all cold calls be made between 8 a.m. and 9 p.m. in the time zone in which the recipient of the call lives. According to the U.S. Securities and Exchange Commission, these rules do not have to be followed if the customer has already given consent to the caller to call at a different time or if the telemarketer is calling the potential client at work.
https://www.callcentrehelper.com/regulations-on-outbound-calling-times-111051.htm
Basically they advise (paraphrasing) - no calling between 9pm and 8am Monday to Friday, and 9pm to 9am Saturday to Sunday, unless customer have given specific permission to be contacted outside of those hours. However they also advise that many customers may object to being called on Sundays on Bank Holidays.
https://callcentresoftware.co.uk/blog/2017/june/what-are-ofcoms-rules-on-outbound-calling-times/
Here, on page 41, we finally get some actual times: Monday to Friday: 8am to 9pm. Saturdays: 9am to 9pm. Sundays and public holidays: No calls at all. The DMA themselves are quick to point out that these are just guidelines, and aren’t legally binding. However, it’s safe to assume that if you’re calling outside of these hours there’s a ...
https://www.sec.gov/fast-answers/answerscoldhtm.html
The law protects you by requiring cold callers to follow several rules: Cold callers may only call you at home between 8:00 a.m. and 9:00 p.m. These time restrictions do not apply if you are already a customer of the firm or you've given the firm permission to call you at other times. Cold callers may call you at work at any time.
https://bizfluent.com/12078940/what-hours-can-telemarketers-call
While this regulation is widely observed (many telemarketing agencies begin calling only after 9 a.m. as a courtesy to their clients), the law does allow some exceptions. A customer who expressly asks to be contacted at a specific time, for example, may be called outside the legal window. 00:00. 00:02 09:16. GO LIVE.
https://blog.chasedatacorp.com/outbound-call-compliance-basics
Outbound calls may not be made without prior consent to residences before 8:00 AM or after 9:00 PM in the time zone where the residence is sited. For example, if it is 6:30 PM in California and the agent calls a residence in Florida, the agent would be in violation of TCPA.
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