Local Government Service Delivery

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Local government service delivery - CLGF

    http://www.clgf.org.uk/resource-centre/knowledge-hub/topic-local-government-service-delivery/
    Local government service delivery Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

Service Delivery, a Challenge for Local Governments

    https://www.vng-international.nl/wp-content/uploads/2015/06/Service_Delivery_challenge_local_goverments.pdf
    A (local) government that is more responsive to citizens and businesses is essential in improving the capacity of local governments. This demands a customer orientation and the realization that the service delivery often leaves much to be desired.

Best Practices of Local Government Service Delivery - PA ...

    https://patimes.org/practices-local-government-service-delivery/
    The top five stated advantages of collaborative service delivery include economic benefits (84%), better public service (82%), relationship building (72%), “more and better ideas” (64%), and “synergy” (63%). The provision of public services through contracts with private firms peaked in 1977...

Local government service delivery - CLGF

    https://www.clgf.org.uk/resource-centre/knowledge-hub/topic-local-government-service-delivery/?subtopic=29
    Local government service delivery Equitable and efficient service delivery is at the heart of local government’s mandate.

Municipal services and service delivery and the basic ...

    https://repository.up.ac.za/bitstream/handle/2263/30097/16chapter16.pdf?sequence=17
    government is to develop a service delivery capacity in order to meet the basic needs of all. South African communities. The provision of basic services enhances the quality of life of. all citizens, and it increases many new economic opportunities and productive initiatives.

The road ahead for public service delivery - PwC

    https://www.pwc.com/gx/en/psrc/pdf/the_road_ahead_for_public_service_delivery.pdf
    enhanced service delivery from the private sector, citizens/businesses view the public sector as another provider of ‘services’ – services for which they pay taxes. To address this, the public sector must find ways of improving the efficiency and effectiveness of its service delivery…

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