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https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery, flexible response to service user complaints, offering value for …
https://www.vng-international.nl/wp-content/uploads/2015/06/Service_Delivery_challenge_local_goverments.pdf
an overview of service delivery as task of local governments and to make a contribution to improving the delivery of service by local govern-ments. Consideration is given to the importance of service delivery and the various different types of service delivery by local governments. It also looks at networks of citizens and government. Extensive
http://www.clgf.org.uk/resource-centre/knowledge-hub/topic-local-government-service-delivery/
Local government service delivery Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.
http://www.sciencepublishinggroup.com/journal/paperinfo?journalid=175&doi=10.11648/j.sjbm.20160405.13
The preparation of Local Authority Service Delivery Action Plans (LASDAP) through a participatory process is one of the conditions for local authorities to access Local Authority Transfer Fund (LATF) money. The process provides opportunities for promoting community involvement in the planning and budgeting process. Many development agencies such as governments, international development ...Author: Emmanuel Sikuku Wanjala, Zipporah Karimi Muiruri
https://www.researchgate.net/profile/Maxwell_Musingafi3/publication/268808790_LOCAL_GOVERNANCE_AND_SERVICE_DELIVERY_IN_ZIMBABWEAN_LOCAL_AUTHORITIES_THE_CASE_OF_HARARE_AND_MASVINGO_URBAN_MUNICIPALITIES/links/54772e3f0cf2a961e4824129.pdf
Governance, Harare, Masvingo, Service delivery, Local authority, Urban municipalities. This study will contribute insight into both the debate and practice of local governance. It will contribute to the understanding of governance regimes that underlie the provision of services …
https://www.academia.edu/9484418/LOCAL_GOVERNANCE_AND_SERVICE_DELIVERY_IN_ZIMBABWEAN_LOCAL_AUTHORITIES_THE_CASE_OF_HARARE_AND_MASVINGO_URBAN_MUNICIPALITIES
This study is an analysis of local governance and service provision in the Zimbabwean urban communities using Harare and Masvingo municipalities as case studies. It looks at the patterns of municipal service provision and residents’ access to these
https://repository.up.ac.za/bitstream/handle/2263/30097/16chapter16.pdf?sequence=17
Municipal services and service delivery and the basic functional activities of municipal governments 16.1 Introduction In their capacity as the third and lowest sphere of government and the one that functions closest to local communities, municipal governments have often been described as comprising the sphere of government that is tasked mainly
https://sustainabledevelopment.un.org/content/documents/1732The%20Challenge%20of%20Local%20Government%20Financing%20in%20Developing%20Countries%20_3.pdf
Local authorities in all parts of the world play an increasingly important role in the delivery of fundamental basic public services. But authorities also face great challenges. Most local authorities in developing countries are facing increasingly bigger challenges as a result of rapid and chaotic urbanization and due
http://www.ngopulse.org/press-release/five-ways-municipalities-can-enhance-service-delivery-through-data-optimisation
Nov 20, 2017 · Five Ways Municipalities Can Enhance Service Delivery Through Data Optimisation Delivery of free basic services to indigent people remains an ongoing challenge for South African municipalities. According to Paul Smith, Local Government Support at Kagiso Trust, this may be attributed to poor data management, which impacts on all aspects of functioning, from customer …
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