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https://www.localsolicitors.com/consumer-guides/consumer-rights-on-late-and-non-delivered-goods
Consumer Rights On Late and Non-Delivered Goods When you make a purchase online, by phone or through mail order and your item does not arrive or arrives later than expected, you are entitled to request a refund from the seller.
https://legal-dictionary.thefreedictionary.com/non-delivery
non-delivery in the law of sale, as it is the seller's duty to deliver the goods, damages are due for failure to do so. Where the seller wrongfully neglects or refuses to deliver the goods to the buyer, the buyer may maintain an action against the seller for damages for non-delivery.
https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-you-ordered-hasnt-been-delivered/
Nov 22, 2018 · If your item wasn't delivered to the location you agreed, it's the seller's legal responsibility to sort out the issue. You can ask them to redeliver your item. You can ask for a full refund if: a delivery date was essential and wasn’t met; a delivery date was agreed but wasn't essential, and a second date also wasn’t met
https://www.ibblaw.co.uk/insights/blog/consumer-law-delivery-goods
If you are a trader selling goods in the course of a business to a consumer i.e. an individual not buying those goods wholly or substantially for the purpose of the consumer’s business, then certain obligations are imposed for delivery times under the Contracts (Information, Cancellation and Additional Charges)...
https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our …
https://www.moneysavingexpert.com/shopping/delivery-rights/
Unless it specifically states a delivery date rights are difficult. By law, delivery only needs to be "within a reasonable time", which is normally up to 30 days. For goods ordered in stores for delivery, unless a store has said it will arrive by a set date, it's tricky.
https://www.accc.gov.au/consumers/sales-delivery/non-delivery-of-products-services
Non-delivery of products & services. It is illegal for a business to accept payment for products or services they do not intend to supply. When a business accepts your payment for products or services they must supply them to you within the timeframe they have indicated or if no time was specified, within a reasonable time.
https://www.which.co.uk/consumer-rights/advice/my-online-order-hasnt-arrived-what-can-i-do
Your delivery must be made without undue delay and within 30 days from the point of purchase unless you and the retailer agree otherwise, this is stipulated by the Consumer Rights Act 2015. You can also cancel an order for most items ‘bought at a distance’ - for example, online, over the phone or …
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