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https://help.kayako.com/hc/en-us/articles/360006457339-Setting-Your-Team-s-Business-Hours#:~:text=Kayako%20comes%20with%20a%20default%20set%20of%20business,support%20team%20into%20technical%20support%20and%20customer%20service.
https://support.kayako.com/
Support > Sales > Please contact our sales team by sending an email to [email protected]. Billing > Please contact our billing team by sending an email to [email protected]. Product Feature Requests > ... Kayako Classic (Self-hosted or …
https://support.kayako.com/article/1160-setting-your-team-s-business-hours
Kayako comes with a default set of business hours predefined for Monday-Friday, from 9am-5pm, local time. But let's say you're splitting up your support team into technical support and customer service. Your technical support will be working those standard business hours, but your customer service team will be available for extended hours, six days a week. Let's walk through how to …
https://kayako.com/contact/
Kayako’s easy-to-use helpdesk solution empowers growing companies to deliver effortless customer service and IT support experiences. Our modern, all-in-one tool connects the customer dots — who they are, what they’ve done, and what they’re trying to do — to eliminate the root cause of customer service friction.
https://help.kayako.com/hc/en-us
Configuring the Kayako Messenger. Configuring Your Team's Availability in Messenger. Customizing the Default Kayako Messenger Icon Image and Size. Enabling Real-Time Support with Kayako Messenger. See More
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