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https://its.uiowa.edu/contact
Contact the ITS Help Desk. Help Desk staff provide support via phone, email, live chat, and walk-in. Phone: 319-384-HELP (4357) Email: [email protected]. Online chat: Help Desk Online Chat. Thanksgiving Break Hours:
https://its.uiowa.edu/support/article/119371
Zoom Virtual Office Hours and Scheduling. There are many options to configure and host online office hours. Below is an example using Zoom: Visit https://uiowa.zoom.us, click Sign In and enter HawkID and password. In the left-hand menu, choose Meetings. In the …
https://helpdesk.its.uiowa.edu/connect/
Help Desk Live Chat. Help Desk Live Is Closed. Help Desk Live hours are: Monday-Thursday 8am-10pm. Friday 8am-5pm. Saturday 12pm-5pm. Sunday 6pm-10pm. Click here if you are working with an ITS Help Desk agent and have a 6-digit code.
https://its.uiowa.edu/ei-sas
After Hours Support (Billable) If our customers detect a problem with their service or application that they feel could be helped by involving an EI-SAS administrator, they are encouraged to follow this process to get after-hours support: Call the ITS HelpDesk (ITS-HD) …
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