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https://icsonline.icsolutions.com/contact
Phone support for Direct Bill accounts: 800.464.8957. Email support for Direct Bill accounts: [email protected]. Hours of operation: 8 AM to 5 PM US Central time.
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https://www.icsolutions.com/FriendsFamilyHome/Support/ContactUs.html
We're available every day, 24 hours a day! Customer Care: 888.506.8407 . Email: Contact Form. Mailing Address: ICSolutions Customer Service 2200 Danbury Street San Antonio, TX 78217 . If you need assistance logging into your account, please click here to retrieve your username or reset your password. Click here for Public Relations & Media
https://icsolutions.com/FriendsFamilyHome/Support/FAQs.html
Customer Care Representatives are available 24 hours a day, 365 days a year, to submit your inquiry for review by our investigations team. Our investigations team will determine the root cause of the problem and notify you of those results.
https://www.bexar.org/2203/Inmate-How-to-Schedule-a-Visit-with-an-I
For help with registration, scheduling, technical issues or troubleshooting a problem, please contact ICSolutions at 888-646-9437. If you feel your loved one is having suicidal feelings or ideations, please call (210) 335-6135 to report the issue. Operating Hours: Monday: 8:00 AM - 3:00 PM; Tuesday - Friday: 9:00 AM - 8:00 PM; Saturday: 8:00 AM - 3:00 PM
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