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https://icsonline.icsolutions.com/contact
Direct Bill customers should use the phone number or email address below for support inquiries. Customer support contacts listed elsewhere may not be prepared to assist you. Phone support for Direct Bill accounts: 800.464.8957. Email support for Direct Bill accounts: [email protected]. Hours of operation: 8 AM to 5 PM US Central time.
https://icsolutions.com/FriendsFamilyHome/Support/3WaystoPurchasePrepaidPhoneServices.html
Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase. 3. By mail: If you want to purchase prepaid phone services for a Prepaid Account using a check or money order, please mail to: ICSolutions Attn: …
https://icsolutions.com/FacilitiesHome/ProductsServices/ServicesforFacilities/StaffTraining.html
ICSolutions often schedules training in shifts so that facility staff can receive training during their normal work hours. The ENFORCER® calling platform is an intuitive, point-and-click system that requires no special codes, commands or advanced computer knowledge to learn and use.
https://icsolutions.com/FriendsFamilyHome/Support/FAQs.html
If you elect to close a Prepaid Account, you may request a refund of an unexpired balance. To request a refund by phone, call (888) 506-8407. Customer Care Representatives are available 24 hours a day, 365 days a year. You may also submit your request via our Contact Form, or in writing to: ICSolutions 2200 Danbury Street San Antonio, TX 78217
https://icsolutions.com/FacilitiesHome/ProductsServices/ServicesforFacilities/CentralizedCallProcessing.html
ICSolutions is the only vendor that confidently offers a 99.999% guaranteed system uptime and no loss of data due to multiple layers of redundancy. With ICSolutions’ centralized architecture, our clients get the benefits of truly unlimited, scalable storage and unlimited access for any number of ENFORCER® users with no degradation of service ...
https://www.icsolutions.com/FriendsFamilyHome/ProductsServices/PrepaidAccount.html
ICSolutions. Attn: Customer Service Department/Prepaid Account. 2200 Danbury Street. San Antonio, TX 78217. When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls from. Please note: Prepaid Account phone ...
https://icsonline.icsolutions.com/video-install
Conducting an offsite video visit requires the installation of software. Download for Windows
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