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https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · The Information Technology Infrastructure Library (ITIL®) is a set of best practices and a universal framework for implementing ITSM. Together, ITSM and ITIL enable IT service delivery for almost any business.
https://www.cherwell.com/library/essential-guides/essential-guide-to-itil-framework-and-processes/
The ITIL® framework offers a set of ITSM best practices aids organizations in aligning IT service delivery with business goals. ITIL, or Information Technology Infrastructure Library, is a well-known set of IT best practices designed to assist businesses in aligning …
http://apmgstudy.com/ITILdocs/Foundation/guides/1.Introduction.pdf
ITIL® is a registered trade mark of the Cabinet Office. The Swirl logo™ is a trade mark of the Cabinet Office. IT Infrastructure Library® is a registered trade mark of the Cabinet Office. 1 Introduction to the ITIL Service Management Framework
https://searchdatacenter.techtarget.com/definition/ITIL
ITIL (Information Technology Infrastructure Library): The ITIL (Information Technology Infrastructure Library) framework is designed to standardize the selection, planning, delivery and support of IT services to a business. The goal is to improve efficiency and achieve predictable service levels. The ITIL framework enables IT to be a business ...
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