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https://www.businessinsider.com/amazon-prime-two-day-shipping-guarantee-confusion-2018-5
Amazon Prime's two-day-shipping policy guarantees that customers will get their packages two days from when Amazon ships it, not from the time of order. The customers' stories show how much confusion there is about Amazon's shipping policies.
https://heavy.com/news/2020/03/amazon-prime-coronavirus-delay/
Mar 25, 2020 · Amazon has made no statement or indication for when two-day shipping and one-day shipping will return.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910260
Guaranteed Delivery Terms and Conditions. If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date. The following requirements must be met to qualify for a delivery guarantee refund: Shipping method selected is shipping option advertised on a product detail page.
https://lifehacker.com/amazon-primes-promise-of-two-day-delivery-is-dying-1831235107
One of the foundations of Amazon’s brand is its guaranteed two-day delivery, “free” to Prime subscribers. The company has taught America to rely on this instant gratification.
https://sellercentral.amazon.com/forums/t/what-is-the-prime-shipping-guarantee-really/439963
Aug 15, 2019 · Most people think Prime is free 2-day shipping, and Amazon has worked with the Post Office to increase that expectation to two calendar days. If something is ordered on Friday, customers expect it on Sunday.
https://lifehacker.com/what-amazon-primes-two-day-shipping-really-means-1824111872
Amazon Prime’s free two-day shipping is a pretty great deal, but it doesn’t necessarily mean you’re going to get your order two days after you order it.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910130
If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order. Note: The order within countdown reflects Amazon’s delivery capability at the moment the page was opened. The delivery day may become unavailable within that time frame, prior to completing your order, due to changes in inventory or delivery capacity.
https://www.tomsguide.com/us/late-amazon-prime-delivery,review-3982.html
Although Amazon doesn't do much to promote its late-delivery refund policy, it's actually a good one. In years past, any Amazon Prime customer who didn’t get a delivery within two days on a two-day shipment, or within the hours Amazon specified, would qualify for one free month of Amazon Prime.
https://www.reddit.com/r/Frugal/comments/1w1bje/hold_amazon_prime_to_their_2day_shipping_guarantee/
Hold Amazon Prime to their 2-Day shipping guarantee If you are a Prime subscriber, you may experience that their shipments don't always reach you at their guaranteed deadline. This happens to me about once a month, and so I either give them a call or will reach them via chat to let them know they did not uphold their end of the Prime deal.
https://www.reddit.com/r/amazon/comments/45g387/amazon_prime_no_more_2_day_shipping/
Prime doesn't mean "everything is always 2 day shipping guaranteed!", there are exceptions and always have been. Amazon isn't changing their terms of service, they're actually being honest and informative so that you know what to expect when placing the order.
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