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https://www.ncbi.nlm.nih.gov/books/NBK76971/
Interactive voice response systems for improving delivery of ambulatory care - Database of Abstracts of Reviews of Effects (DARE): Quality-assessed Reviews - NCBI Bookshelf This review assessed use of IVRS to improve a number of predefined patient outcomes.Author: N Oake, A Jennings, C van Walraven, AJ Forster
https://www.ncbi.nlm.nih.gov/pubmedhealth/PMH0028727/
Oake N, Jennings A, van Walraven C, Forster AJ. Interactive voice response systems for improving delivery of ambulatory care. American Journal of Managed Care …Author: N Oake, A Jennings, C van Walraven, AJ Forster
https://www.ajmc.com/journals/issue/2009/2009-06-vol15-n6/ajmc_09jun_oake_383to391
Jun 15, 2009 · Interactive Voice Response Systems for Improving Delivery of Ambulatory Care A systematic review of interactive voice response system studies showed that these interventions significantly benefit...
https://www.researchgate.net/publication/26281054_Interactive_Voice_Response_Systems_for_Improving_Delivery_of_Ambulatory_Care
Interactive Voice Response Systems for Improving Delivery of Ambulatory Care Article · Literature Review (PDF Available) in The American Journal of Managed Care 15(6):383-91 · July 2009 with 100 ...
https://www.irma-international.org/chapter/use-interactive-voice-response-systems/35782/
This chapter highlights how an interactive voice response system (IVRS) may be used to improve quality of care problems associated with ambulatory care. The authors provide examples of quality problems, related to access, effectiveness, and safety, and describe how an IVRS …
https://www.igi-global.com/chapter/use-interactive-voice-response-systems/35782
Abstract This chapter highlights how an interactive voice response system (IVRS) may be used to improve quality of care problems associated with ambulatory care. The authors provide examples of quality problems, related to access, effectiveness, and safety, and describe how an IVRS …Author: Natalie Oake, Alan J. Foster
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3107613/
Jan 17, 2011 · Interactive voice response (IVR) technology may offer an efficient way to channel limited hospital-based resources to smokers in need of continued support after discharge. IVR is a telephone technology that allows a computer to detect voice and touch tones during a normal telephone call and respond with prerecorded audio.Author: Susan Regan, Michele Reyen, Abigail C. Lockhart, Ann E. Richards, Nancy A. Rigotti
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4507269/
Aug 20, 2014 · Free tobacco quitlines, the most accessible counseling resource, are poorly linked to health care systems. 8. To address these gaps, we designed an intervention using interactive voice response technology 9–11 to facilitate the delivery of evidence-based tobacco cessation counseling and medication after hospital discharge. The goal was to create a low-cost translatable system requiring minimal health system …Author: Nancy A. Rigotti, Susan Regan, Douglas E. Levy, Sandra Japuntich, Sandra Japuntich, Sandra Japuntich...
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3641901/
Adults with asthma enrolled in a large managed care organization (N=8517) were randomized to receive either usual care (UC) or an interactive voice recognition (IVR) intervention designed to prompt medication refills and improve ICS adherence.Author: William M. Vollmer, Adrianne Feldstein, David H. Smith, Joan P. Dubanoski, Amy Waterbury, Jennifer L...
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