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https://www.anao.gov.au/work/performance-audit/indigenous-employment-government-service-delivery
Aug 31, 2011 · [10] 1280 jobs in Australian Government service delivery and 720 jobs in state and local government service delivery. [11] ‘Sustainable’ was not defined in the supporting documentation for the National Partnership Agreement on Indigenous Economic Participation or the NJCP. DEEWR advised that the provision of ongoing funding was the basis ...
https://www.anao.gov.au/sites/default/files/201112%20Audit%20Report%20no%204.pdf
Indigenous Employment in Government Service Delivery 10 ANAO Audit Report No.4 2011–12 Indigenous Employment in Government Service Delivery 11 Summary Introduction 1. In the more than four decades since the 1967 Referendum1, successive Australian governments have developed and funded policies and programs
https://www.canada.ca/en/indigenous-services-canada.html
Indigenous Services Canada (ISC) works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis.Our vision is to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.
https://www.canada.ca/en/employment-social-development/programs/indigenous-skills-employment-training.html
The Indigenous Skills and Employment Training (ISET) Program is designed to help Indigenous people improve their skills and find employment. In 2016 and 2017, we engaged with key Indigenous partners and organizations across the country to review and renew the Aboriginal Skills and Employment Training Strategy (ASETS).
https://www.finance.gov.au/about-us/dept/indigenous-service-delivery
Indigenous and Service Delivery Branch provides policy and financial advice and analysis on service delivery through Services Australia, Centrelink, Medicare Australia and the NDIS. The branch also provides analysis and advice on veterans' affairs policy delivery through the Department of Veterans’ Affair, and programs relating to Indigenous education, training, employment, families ...
https://www.employment.gov.au/strengthening-employment-services-indigenous-australians
However more needs to be done to close the gap in employment outcomes between Indigenous and non-Indigenous Australians. From 1 January 2018, as part of the Closing the Gap – Employment Services package, mainstream employment services are being boosted with a new jobactive service offer to better support Indigenous Australians to find employment.
https://www.apsc.gov.au/indigenous-employment-0
Given the importance of service to diversity groups and service to the public as attraction features of APS employment for Indigenous employees, employment in service delivery likely has a positive impact on Indigenous employee engagement.
https://www2.gov.bc.ca/gov/content/careers-myhr/job-seekers/about-competencies/indigenous-relations/indigenous-centred-service-approach
Indigenous centred service approach is a desire to serve Indigenous peoples, focusing one's efforts on understanding their interests in order to increase the quality of the service and produce better outcomes. It implies a willingness to support Indigenous peoples in determining their own future. It involves demonstrating a welcoming demeanour, an attitude of helpful curiosity and a ...
https://www.apsc.gov.au/indigenous-employment-strategy
Commonwealth Aboriginal and Torres Strait Islander Employment Strategy 2015-2018. The Australian Public Service Commission (APSC) has policy responsibility for the Commonwealth Aboriginal and Torres Strait Islander Employment Strategy.The strategy was launched in 2015 and expired at the end of 2018.
https://www.dss.gov.au/about-the-department/publications-articles/corporate-publications/budget-and-additional-estimates-statements/indigenous-affairs-budget-2007-08/building-an-indigenous-workforce-in-government-service-delivery
Building an Indigenous workforce in government service delivery ... $30 million will be delivered through Indigenous Employment Services reforms and $35.9 million through the conversion of CDEP positions into long term jobs. ... territory and local governments to properly fund jobs in areas of service delivery currently subsidised by CDEP.
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