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https://ageconsearch.umn.edu/bitstream/12823/1/pr040003.pdf
Approaches to Improving the Delivery of Social Services in Difficult Environments This working paper is intended to stimulate public discussion. It is not necessarily DFID or UK Government policy 7 I. Introduction 1. The delivery of basic services is a central task of poverty reduction. PoorFile Size: 387KB
https://gsdrc.org/document-library/approaches-to-improving-the-delivery-of-social-services-in-difficult-environments/
Where both capacity and will are weak, work with humanitarian actors to take a more long-term, programmatic approach to the delivery of services. Work with local structures to move resources down to community level, stimulate demand for services, monitor service providers and promote positive political and social change.
https://www.socialsolutions.com/blog/improving-service-delivery-in-public-sector-organizations/
Improving service delivery in public sector organizations, in many ways, is a Catch-22. With the sector changing so rapidly, it’s difficult to design and implement a service delivery process before pieces of the puzzle start to shift.
https://www.researchgate.net/publication/23508613_Approaches_to_Improving_the_Delivery_of_Social_Services_in_Difficult_Environments
Some argue that improved basic service delivery may contribute to increased stability (Berry, Forder, et al. 2004), in that fewer inequalities as a result of improved service delivery may reduce...
https://www.connectwise.com/blog/business-growth/simple-steps-to-improving-your-service-delivery
Rather than customers contacting service teams directly, always guide requests to the help desk, so they can be processed on a service ticket. Channel your clients. Create well-defined and easy-to-follow contact channels between your customers and service delivery teams to control processes and account accurately for time.
https://www.adb.org/sites/default/files/publication/29164/social-services-delivery-ino.pdf
Improving Social Services Delivery in Indonesia Social Protection Project Briefs The Challenge of Reducing Poverty Indonesia has made significant progress in addressing poverty and providing social protection for its people. The Government of Indonesia managed to reduce poverty even in the face of the economic crisis. 1
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