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http://hometrakupdates.com/status.php#:~:text=Hours%20Available%3A%209%3A00AM%20-%208%3A00PM%20%28Eastern%20Time%20Zone%29,message%20for%20support%20please%20include%20the%20following%20information%3A
https://hometrak.atlassian.net/wiki/spaces/HCV6/pages/23658501/Maximizing+Authorized+Hours
HomeTrak Companion includes several tools for managing your scheduling where a particular client or payer has agreed to only pay for maximum number of hours in a period. First and most importantly, on the client's Authorization (Contract) you will set the maximized number of hours, and the particular period this applies to (i.e. per Day, Week, Month, etc.).
http://www.hometrakupdates.com/
Hours: 9:00AM - 8:00PM (ET) Support Queue: www.hometrakupdates.com Email: [email protected]. HomeTrak customers with questions about or looking to switch to ClearCare, please email [email protected]. ...
https://hometrak.atlassian.net/wiki/spaces/HCV6/pages/25559112
When HomeTrak Companion is calculating billing, it automatically calculates and bills overtime rates on schedules where a given caregiver exceeds the Maximum Hours thresholds for overtime in a given period while working for the same client/payer combination. Overtime may be calculated on a Daily or Weekly basis, or both.
http://hometrakupdates.com/status.php
After Hours, Weekends and Holiday Support. You have been directed to this web page because you are trying to contact HomeTrak Technical Support during non-business hours. Please use one of the options below to try and resolve your problem prior to contacting a support.
http://www.hometraktraining.com/companion_1/training/Written/v6_3/HomeTrak_StepsforBillingandPayroll.pdf
The Actual Hours screen provides useful tools to quickly and easily enter actual hours and extra charge information (expenses) into the schedules. The actual hours are considered the hours that the caregiver actually worked for a schedule. (Actual hours
https://hometrak.atlassian.net/wiki/spaces/HCV6/pages/25559338/Telephony+Setup+Fields
If this feature is enabled, once per day between the hours of midnight and 5am, the HomeTrak Companion Telephony Service will perform an extra step to check for ETimeCards with a Start and End Date and a modification date greater than X days old. This task is designed to not update E-TimeCards that have been recently created or updated (hence the check against …
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