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https://www.royalmail.com/personal/receiving-mail/redelivery/book
If there is no name on the card, leave this as your own name. Items are held for a maximum of 18 calendar days before being returned to sender. We need a minimum of 2 working days' notice to arrange a redelivery. You can collect your item from the address shown on the card, if it is still within the 18 day …
https://www.royalmail.com/business/shipping/uk-services/special-delivery-guaranteed
Due to increased absence levels, we’ve reviewed our timed guarantees for Special Delivery Guaranteed by 9am and 1pm services and will make the following changes. For items posted from Tuesday 31 March 2020 onwards, our guaranteed delivery for Special Delivery Guaranteed by 9.00am the next working day will change to by 12.00pm the next working day*.
https://www.express.co.uk/life-style/life/1266789/Royal-Mail-parcels-changes-delivery-times-signature-special-delivery
Apr 09, 2020 · Royal Mail said: “As a result, we will not consider a claim for delay or consequential loss as a result of delay for items posted using the Special Delivery Guaranteed by 1pm service that are...
https://www.theguardian.com/money/2017/jan/31/royal-mail-return-sender-deliver
Jan 31, 2017 · People who know that they will not be at home when an item is expected to be delivered, for example, can use the Royal Mail Keepsafe service which will store mail safely for up to 66 days. The cost varies depending on how long you have it running, but prices start from £13.50 for 17 days.
https://business.help.royalmail.com/app/answers/detail/a_id/927
To be on the safe-side please allow: At least an hour before the Post Office® closes. No later than 4.30pm even if the Post Office® has a later closing time. No later than 11:00am if the Post Office® has a half day closing time. Ask for further advice in person at your Post Office®.
https://personal.help.royalmail.com/app/answers/detail/a_id/7171/~/what-happens-if-you-can%E2%80%99t-deliver-my-mail%3F
If we can’t deliver your mail or you don’t collect it, we hold on to mail at the Customer Service Point for 18 days (if we weren’t able to deliver it to you/not enough postage was paid) or 21 days (if a customs charge needs to be paid).* After this time, we’ll see if there’s a return address on the item.
https://personal.help.royalmail.com/app/answers/detail/a_id/5215/~/i-need-help-with-items-returned-to-sender
If an item is undelivered we’ll normally hold on to it for 18 days. However, if there’s a customs charge to pay, we’ll hold on to it for 21 days. To find out about your item after that time, you need to contact the sender. We will have sent the item back to them.
https://personal.help.royalmail.com/app/answers/detail/a_id/1513/~/help-for-existing-mail-collect-customers
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https://personal.help.royalmail.com/app/answers/detail/a_id/146/~/ive-missed-my-delivery-and-youve-left-a-red-card---what-do-i-need-to-do%3F
How to collect my item. The fastest way to get your item is to collect it from your local Customer Service Point (CSP). Your card will give details of where this is and the opening hours. It will also tell you how long to wait before trying to collect. Find the CSP for your postcode. We’ll hold items for 18 days.
https://www.royalmail.com/sending
We've been delivering mail for over 500 years, so whatever you're sending, find the right delivery speed and service to suit you.
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