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http://psam.org.za/research/1460540011.pdf
Local government at the heart of Poor Service Delivery Edward Thabani Mdlongwa is a Writer/Researcher and Analyst with 5 years’ research experience and currently works as the Local Government Researcher at the Public Service Accountability Monitor (PSAM).File Size: 79KB
https://qz.com/africa/1580733/eskom-loadshedding-south-africas-national-service-delivery-crisis/
Mar 27, 2019 · While the rich work around the blackouts, the poor use so-called “service delivery” protests to try get the government’s attention over failures to provide services—water, education, local ...
https://www.sanews.gov.za/south-africa/service-delivery-response-times
Phillips said weaknesses with HR management, planning, monitoring, supply chain management and procurement contributed to poor service delivery - including the late payment of suppliers, appointment of unqualified civil servants, under-spending by government departments and textbook delivery problems.
https://zabalaza.net/2013/02/10/municipalities-service-delivery-and-protest/
Mar 19, 2013 · The poor are still poor, workers still exploited and only a few black people have become rich through BEE and other means. While the roll out of extensive service delivery was a key thrust of the ANC’s election manifesto, so far municipalities have not been able to carry out service delivery in a democratic fashion in a sustained an equal way.
http://ulspace.ul.ac.za/bitstream/handle/10386/704/tshamaano_vl_2012.pdf?sequence=1&isAllowed=y
potential to unpack the problems of supply chainmanagement on service delivery such as corruption, fraud, bribery, nepotism, manifestation of inefficiency and ineffectiveness, noncompliance- with set policies, rules and regulations, poor service delivery, …
https://www.thestandard.co.zw/2013/03/03/what-council-has-done-to-improve-service-delivery/
Mar 03, 2013 · This means some of the workers employed by us to play implementing roles are not loyal to our cause of service delivery. People have accused this council of intermittent water supply but have failed to look at the root cause namely, lack of proper investment and forward planning by the Zanu PF government since 1980.
http://udm.org.za/response-service-delivery-complaints-limpopo/
In response to service delivery complaints in Limpopo TO: His Excellency, Mr JG Zuma, President of the Republic South Africa Minister OC Chabane, Minister in the Presidency for Performance Monitoring, Evaluation and Administration
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
The findings showed that the major causes of poor service delivery are councilor interference and political manipulation, corruption and lack of accountability and transparency, inadequate citizen participation, poor human resource policy, failure to manage change,...
http://www.thusong.gov.za/documents/policy_legal/gdc.htm
Provide government information to the public in a manner in which it can be used by people to improve their lives. Provision of two-way communication between government and people. Improve community participation in government decision-making process. Enhancing co-operation amongst the three spheres of government in terms of delivery.
https://www.property24.com/articles/the-effect-of-poor-service-delivery/12518
Oct 15, 2010 · Poor service delivery is affecting more and more properties in South Africa and the reality is that there will be no improvement unless more qualified artisans are employed. The effect of poor service delivery - Market News, News
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