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https://www.esri.com/about/newsroom/arcnews/improving-service-delivery-and-collaboration-in-south-africa/
Improving Service Delivery and Collaboration in South Africa Highlights Using ArcGIS for Server, the Corporate GIS unit has made its data available to all local municipalities through a web portal.
http://www.statssa.gov.za/wp-content/uploads/2015/11/SDIP-final_29-03-2018-electronic.pdf
service delivery improvement in the public sector, developed the White Paper on Transforming Public ... brings to society the data or knowledge of the ‘South Africa I know, the home I understand’. The demand for statistical data is increasing as policymakers, ... Specifying the main services to be improved to the different types of actual ...File Size: 1MB
https://repository.up.ac.za/bitstream/handle/2263/52466/Koma_Improving_2015.pdf?sequence=1&isAllowed=y
proportions. A priority in countries like South Africa is to shift the economic development path in a more inclusive and dynamic direction. It is insufficient to expand the output of the existing structure and reproduce its deficiencies, or to enrich a narrow section of the
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing. Unfortunately, the government’s delivery and upkeep of these resources is unreliable–greatly...
http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made over the past few decades in the delivery of basic services. The Community Survey 2016 found that 89,8% of households used piped water,...
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
tion to make towards improved service delivery in the South African public service. It is after all, bearing in mind the definition that public administration is the type of adminis-tration that is involved in the conduct of communal or public affairs by the various gov-
http://www.ngopulse.org/press-release/five-ways-municipalities-can-enhance-service-delivery-through-data-optimisation
Nov 20, 2017 · Five Ways Municipalities Can Enhance Service Delivery Through Data Optimisation Delivery of free basic services to indigent people remains an ongoing challenge for South African municipalities. According to Paul Smith, Local Government Support at Kagiso Trust, this may be attributed to poor data management, which impacts on all aspects of functioning, from customer …
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
The main strategies to improve service delivery were found to be increasing citizen participation in the affairs of the local authority and partnership with the community in service delivery, flexible response to service user complaints, offering value for money and ensuring...
https://bizconnect.standardbank.co.za/sector-news/general-business/how-the-public-sector-can-deliver-improved-service-to-its-citizens.aspx
How government institutions could improve service delivery in South Africa 1. Establish a knowledge foundation. Government departments can only deliver on knowledge that they have. In a paper published by Oracle, the company noted that public sector departments can deliver knowledge only if they are effective and efficient in the way they ...
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