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https://www.nhsconfed.org/-/media/Confederation/Files/Publications/Documents/Commissioning-delivering-7-day-services.pdf
The Department has mandated NHS England to implement seven-day services in the NHS by 2020, and the NHS Five Year Forward View envisages more care being provided outside of hospitals and closer to people’s homes.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/216321/dh_125239.pdf
1. The primary purpose of the NHS, and everyone working within it, is to provide a high quality service, free at the point of delivery to everyone who needs it. This common goal unites all those working in the NHS, from hospital doctors, to nurses, to GPs, to dentists, to allied
https://www.cqc.org.uk/sites/default/files/20151028_delivering_cost_effective_care_in_the_NHS.pdf
b Delivering cost effective care in the NHS. The Care Quality Commission is the independent regulator of health and adult social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services …
https://gerioncology.wordpress.com/tag/high-quality-service-delivery/
The Royal College of Physicians of London recommends that acute medical units should be staffed by a multidisciplinary clinical team delivering a consistently high-quality service. Such teams should include specialist nurses, physiotherapists, occupational therapists, intermediate care, pharmacists, social care and specialist discharge teams.
https://www.donlen.com/high-quality-service-delivery.html
High-Quality Service Delivery Our Primary Focus is You When it comes to judging the effectiveness of a company’s customer service efforts, there is really only …
https://gov.wales/sites/default/files/publications/2019-05/nhs-wales-delivery-framework-and-reporting-guidance-2019-2020-march-2019.pdf
NHS Delivery Framework 2019-20 2 Reporting guidance 10 Introduction 11 ... from harm through high quality care, treatment and support Amenable mortality rate ... Evidence of how NHS organisations are responding to service user experience to improve services Timely and responsive handling of
https://www.england.nhs.uk/wp-content/uploads/2013/06/urg-emerg-care-ev-bse.pdf
'High quality care for all, now and for future generations' By Sir David Nicholson Chief Executive, NHS England This is the first in a series of initiatives to challenge our thinking on the future of health and care and how we organise NHS services so we can provide high quality care to every patient, every time it is needed, sustainably.
https://www.nice.org.uk/guidance/qs15
Jul 01, 2019 · Quality standard. This quality standard covers improving the quality of the patient experience for people who use adult NHS services. It describes high-quality care in priority areas for improvement. It does not cover people using NHS services for mental health or the experiences of carers of people using NHS services.
https://www.england.nhs.uk/ourwork/tsd/data-info/open-data/clinical-services-quality-measures/
NHS will benefit from open and transparent publication of new data, aimed at driving service improvement and reducing unwarranted variation. What is unique about Clinical Services Quality Measures? For many years, the Care Quality Commission and other organisations have published data comparing different hospitals.
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