Hackett Service Delivery Model

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Global Business Services & Shared Services - The Hackett Group

    https://www.thehackettgroup.com/global-business-services/
    The Hackett Group helps clients define and build value-producing, world-class shared services and global business services capabilities. World-class global business services (GBS) organizations have moved beyond providing cost-reduction benefits to also delivering value and support at the strategic level.

Global Business Services Transformation - The Hackett Group

    https://www.thehackettgroup.com/global-business-services/gbs-transformation/
    The Hackett Group helps clients advance business transformation and continuous improvement through world-class global business services capabilities. ... Global Business Services Transformation: Are you taking the right steps to drive enterprise performance optimization and value? ... Developing a new service delivery and strategic sourcing model;

The Journey to World-Class - Infosys BPM

    https://www.infosysbpm.com/offerings/features-opinions/Documents/procurement-emerging-delivery-model.pdf
    Service management Architecture of the technology platforms required to support service delivery Automation Online self-service access Online and Web access Digitization Level of IT and systems integration SERVICE DELIVERY MODEL Service Placement Process Sourcing Functional & Service Processes Enabling Technology Architecture Skills and Talent ...

2019 European Best Practices Conference The Hackett Group

    https://eubpc19.hackettconferences.com/
    Oct 08, 2019 · This session will guide you through The Hackett Group’s Service Delivery Model 2025 to highlight key changes we expect to see and share the top actions we believe GBS organisations should start to address now, covering all aspects of the service delivery model, including organisational design, talent management, partnering and digitalisation.

Hackett: The Finance 2020 Agenda - Go All-In with Digital ...

    https://finance.yahoo.com/news/hackett-finance-2020-agenda-digital-150000400.html
    Mar 05, 2020 · Hackett: The Finance 2020 Agenda ... It’s towards the bottom of the ranking of service delivery model elements and isn’t even on the top 10 list of finance key issues for 2020. This suggests ...

Achieving IT Excellence in the Age of Digital Disruption

    https://links.imagerelay.com/cdn/2925/ql/577b1ffcecf74a7199993af9190ce742/Hackett-2020-Key-Issues-IT-2001.pdf
    The Hackett Group I Key Issues I 8 Addressing development targets aggressively will help IT’s broader 2020 agenda succeed. To develop these capabilities as part of an overall function transformation program, we recommend focusing efforts through the lens of our digital service delivery model (SDM) (Fig. 3). This encompasses

The Hackett Group: Digital Transformation Can Enable ...

    https://www.businesswire.com/news/home/20190919005062/en/%C2%A0The-Hackett-Group-Digital-Transformation-Enable-Savings
    Sep 19, 2019 · The Hackett Group’s finance service delivery model for the digital era incorporates six interconnected capabilities: technology, service design, analytics and information management ...

The CIPSA-Hackett Group procurement value, performance …

    https://www.cips.org/Documents/CIPSAWhitePapers/2011/CIPSA_Hackett.pdf
    Source: “Service Delivery Playbook,” 2010 The Hackett Group Book of Numbers TM Research Series, Vol. 14, No. 2 Anticipating and responding to risks and new demand drivers Rapidly redefining and cascading perfor-mance goals via dynamic EPM Retooling labor to multi-skilled global resource pools, including outsourced ones

The Hackett Group + Coupa Partnership Effective Spend ...

    https://www.coupa.com/partners/hackett-g/
    The Hackett Group + Coupa P2P Transformation and eProcurement Implementation Services. Company Name: The Hackett ... we approach a Coupa implementation as an opportunity to transform your source-to-pay Service Delivery Model and look at broad transformational improvement opportunities beyond the technology enablement (policies, offline process ...

The Hackett Group: Global Business Services in the Digital Era

    https://www.blackline.com/resources/whitepapers/the-hackett-group-global-business-services-in-the-digital-era
    Get “Global Business Services in the Digital Era” for a look at the ongoing shift to GBS and the benefits that organizations see in agility, customer centricity, and digital transformation. An annual study by The Hackett Group consultancy, the 2017 report outlines how top-performing GBS organizations are:

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