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https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
https://www.researchgate.net/publication/332244786_Public_service_delivery_in_South_Africa_The_political_influence_at_local_government_level
The increasing service delivery protests is a matter for concern, if one has to take cognisance of the popular adage highlighted in official literature, ‘if local government fails, South Arica ...
https://www.researchgate.net/publication/311331116_The_politics_of_service_delivery_in_South_Africa_The_local_government_sphere_in_context
Service delivery protests that have become commonplace in South Africa over the past few years demonstrate the feeling that people are not receiving the quantity or quality service that they need ...
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
Batho Pele White Paper, as a definitive government regulation on service delivery by the South African public service; specifically by Statistics SA, as a South African government department, or public institution. SCOPE OF THE STUDY SS tatistics SA aims to produce timely, accurate and accessible official statistics to help
http://pmg-assets.s3-website-eu-west-1.amazonaws.com/docs/100204idasa.doc
THE STATE OF LOCAL GOVERNMENT AND SERVICE DELIVERY IN SOUTH AFRICA: ISSUES, CHALLENGES AND SOLUTIONS . INTRODUCTION . The South African legislation on local government emphasizes that municipalities have a pivotal role of democratizing society and fulfilling a developmental role within the new dispensation.
https://www.urbanafrica.net/urban-voices/the-two-faces-of-service-delivery-in-south-africa/
Jul 18, 2016 · The two faces of service delivery in South Africa; ... and a major rethink of government policy for both these sectors is now required. There is also an urgent need to rethink the standard survey approach in South Africa, specifically to change the focus from access to water and formality of houses and rather to investigate the quality and ...
http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made …
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