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https://www.freshdirect.com/
FreshDirect makes online grocery shopping and delivery fast and easy. Find fresh, high quality food and meals, plus all your supermarket brand favorites.
https://nypost.com/2018/12/09/freshdirect-is-losing-customers-over-spate-of-service-problems/
Dec 09, 2018 · For a growing number of customers, FreshDirect is just not delivering. Six months ago, the pioneering online grocer moved from Long Island City …Author: Lisa Fickenscher
https://www.freshdirect.com/help/index.jsp
The best way to get help is through email. Our dedicated service team generally responds within 1 to 3 hours during our business day.. We're here Monday through Sunday, 6:30 AM to 12:30 AM.
https://www.sitejabber.com/reviews/freshdirect.com
FreshDirect has a consumer rating of 2.05 stars from 38 reviews indicating that most consumers are generally dissatisfied with their purchases. FreshDirect also ranks 20th among Grocery Delivery sites. The most common issues with FreshDirect are around customer service, which is not as good as expected by some customers.2/5(38)
https://blog.freshdirect.com/an-update-from-our-founder/
Jun 07, 2018 · Regarding the move to our new home. Dear Customer, A few weeks ago, I wrote to let you know that we’re in the process of moving to our new state-of-the-art facility. We’re now halfway through the transition and I want to take this moment to give you another update. We decided to build a new...Read More »
https://fresh-direct.pissedconsumer.com/complaints/RT-P.html
Fresh Direct - Incomplete delivery Consistently (at least every order I’ve placed in the last two months), there has been at least 1-2 items missing. They attribute it to a warehouse move but that doesn’t offer a reason as to why we are informed last minute and not given an opportunity to change our order.
https://nypost.com/2019/10/13/freshdirect-shopping-itself-after-bronx-move-fail-sources/
The delivery snafus were largely the result of a new technology platform for FreshDirect’s pick-and-packing functions, which control miles of conveyor belts in its Bronx warehouse.Author: Lisa Fickenscher
https://www.influenster.com/reviews/freshdirectcom
Simple, Fast, Easy - I LOVE my Fresh Direct! It simplifies my life immensely to just have groceries delivered. Everything is fresh, shipped carefully, and the deliveries are always on time. Plus if you ever run into any issues, their support is amazing. Love this service!4.3/5(524)
https://www.businessinsider.com/amazon-fresh-customer-complaints-raise-questions-about-future-2018-6
Amazon's grocery-delivery service, Amazon Fresh, seems to be slipping in customer-experience rankings and is getting some poor reviews online. Some customers are reporting issues like missing ...
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