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http://www.dhs.state.or.us/modernization/service-delivery-model-workgroup.html
The workgroup created four categories of service delivery areas along with a list of benefits, challenges and action steps for each area. The four categories are: 1) Ways to Access Services & Self Service The ability for our customers to access benefit information at …
https://eric.ed.gov/?id=EJ482873
Notes that primary role that case management plays in coordination of services is determined by level of service integration and by level of resources in service delivery system. Describes conditions under which case management serves as mechanism for rationing services, marketing function, brokering function, or development role. Discusses movement toward integrated systems of care.Author: Stephen Moore
https://www.acf.hhs.gov/sites/default/files/orr/case_management_508.pdf
Six Precepts of Case Management Practice. 1. Work at the “client level” 2. Maintain a system’s perspective 3. Use administrative processes and skills 4. Use clinical processes and skills 5. Serve as a source of accountability 6. Attempt to achieve integration of service delivery
https://www.cmbodyofknowledge.com/content/introduction-case-management-body-knowledge
Case management is a means for improving clients’ health and promoting wellness and autonomy through advocacy, communication, education, identification of service resources, and facilitation of service. Case management is guided by the ethical principles of autonomy, beneficence, nonmaleficence, veracity, equity, and justice.
http://solutions.cmsa.org/acton/attachment/10442/f-024e/1/-/-/-/-/SOP2016.pdf
CMSA Standards of Practice for Case Management 1 2016© ... health and human service disciplines. Similar to past revisions, the 2016 Standards reflect recent changes in the industry, which reso- ... structured recipe for the delivery of case man - agement services and interventions. Rather, they are recommendations for practice and present .File Size: 2MB
https://ccmcertification.org/about-ccmc/about-case-management/definition-and-philosophy-case-management
Definition and Philosophy of Case Management Definition of Case Management Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs.
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