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https://doc.arcgis.com/en/data-appliance/2022/use/support-2022.htm#:~:text=United%20States%20users%E2%80%94Contact%20Esri%20Technical%20Support%20using%20one,p.m.%20%28Pacific%20time%29%2C%20excluding%20Esri%20holidays%3A%20Phone%3A%20888-377-4575
https://www.esri.com/en-us/contact
Call us. 9am - 5pm PT, Monday–Friday. +1 888 377 4575. Consulting Services. Expert GIS advice and hands-on help customized for your needs. View consulting options. Contact Consulting. We are here to help. An error has occurred, please reload the page and try again.
https://support.esri.com/en/
ESRI TECHNICAL SUPPORT. Our industry-leading support services are backed by a dedicated team of support professionals who are ready to address any question or issue related to the ArcGIS platform. Learn More. The Association of Support Professionals has recognized the Esri Support website as one of the ten best web support sites in 2018 and 2016.
https://doc.arcgis.com/en/data-appliance/2022/use/support-2022.htm
United States users—Contact Esri Technical Support using one of the following options. Hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. (Pacific time), excluding Esri holidays: Phone: 888-377-4575. Email: [email protected].
https://doc.arcgis.com/en/data-appliance/7.1/use/support-71.htm
United States users—Support is provided by Esri Technical Support. Use the following contact options: Phone: 888-377-4575. Email: [email protected]. Web page: http://support.esri.com/contact-tech-support. Hours: Monday through Friday, 5:00 a.m. to 5:00 p.m. (Pacific time), excluding Esri holidays.
https://www.esri.com/content/dam/esrisites/en-us/media/legal/maintenance/standard-maintenance.pdf
4.6 Standard Technical Support Response Time. Esri will respond to a technical support request during Esri Support Services operating hours. Esri will make commercially reasonable efforts to respond and provide status updates to Authorized Caller according to the severity level of the technical issue as shown in the table below.
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