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https://answers.ea.com/t5/EA-General-Questions/Hours-of-Operation/td-p/3120268#:~:text=The%20Help%20Center%20is%20fully%20staffed%20from%2010AM,hour%20waits%20to%20make%20contact%2C%20if%20not%20longer.
https://answers.ea.com/t5/EA-General-Questions/Hours-of-Operation/td-p/3120268
This is not the Help Center, so our available hours are whatever we choose, whenever we choose. This is what we have been told. The Help Center is fully staffed from 10AM until 6PM, five workdays a week. Mornings and early evenings, 8AM-10AM and 6PM to 10PM, also normal workdays, are covered by somewhat fewer Game Advisers.
https://help.ea.com/en/help/faq/contact-ea-help/
How to make a case on EA Help. Click Contact Us. You can also click Contact Us at the top of any page on EA Help or at the bottom of this article. Pick the game or product you need help with. Pick the platform that you play on. Choose the Topic you need help with. Select your Issue.
https://www.help.ea.com/en/contact-us/
Get help resolving your EA game issues. Read help articles, troubleshooting steps, or open a support ticket to get back in the game.
https://answers.ea.com/t5/EA-General-Questions/How-long-will-ea-take-to-respond-to-my-case/td-p/7123773
Depending on how busy the lines are you can expect a callback or chat within an hour or so and for TOS the time frame is generally 72 hours. /darko
https://www.wikihow.com/Contact-EA-Games
If you’re playing any of the games released by EA and you encounter problems concerning any of the titles, Electronic Arts has a very accessible and specific line of customer support that you can contact to raise an issue, ask for help, and resolve the issue.
https://help.ea.com/en/my-cases/
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https://www.ea.com/ea-access/member
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https://www.ea.com/ea-play
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https://www.ea.com/ea-play/games
EA Play gets you: Unlock exclusive challenges and rewards, member-only content, early trials of new releases, and access to a library of top titles. Play select new-release games for up to 10 hours even before they launch. Get more to play with unlimited access to a collection of Electronic Arts’ fan-favorite series and top titles.
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