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https://corp.yonyx.com/customer-service/importance-of-effective-communication-in-serving-customers/
May 04, 2017 · Effective communication is an important aspect of customer service. A large enterprise or a small business may have multiple points of contact with the customer. Each point of contact is an opportunity for the business to thrive by delighting customers.
https://www.answers.com/Q/Explain_the_importance_of_effective_communication_in_the_delivery_of_excellent_customer_service
effective service is to satisfy customer with your service and effective is to make job done without any grey spots so that one can improve their customer retention rate.
https://bizfluent.com/about-6747061-importance-communication-customer-service.html
While the most obvious customer service communication examples would be those between a customer who has a problem and the customer service agent assigned to help him, a customer does not need to reach out to the customer support department in order to communicate with the company.
https://study.com/academy/lesson/the-importance-of-good-communication-with-customers.html
In a customer service setting, it is important to have good communication skills to show customers you understand what they actually mean. Speaking clearly and effectively is important for ...
https://www.ehow.co.uk/about_6747061_importance-communication-customer-service.html
May 13, 2017 · Communication is the key to providing good customer service. Most people think of communication as the ability to speak clearly and to be understood. However, other elements of communication, including the ability to listen and the ability to empathise, are equally if not more important in customer...
https://3ccontactservices.com/whats-importance-following-customer-service/
Oct 23, 2017 · Good customer service is much more than being polite and trying to resolve customer complaints. In order to truly deliver exceptional customer service, you have to show customers that you actually care—which is why a follow up call is important and can make all the difference to the customer.4.5/5
https://www.bsigroup.com/LocalFiles/en-GB/consumer-guides/resources/BSI-Consumer-Brochure-Customer-Service-UK-EN.pdf
• Organizational commitment to a customer service culture • Provision of clear, relevant and accessible information • Well trained, customer-focused staff • Good communication • Quick resolution of customers’ problems • Effective use of customer feedback to help resolve common problems Good customer service is important and can keep you loyal to a brand.
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