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https://www.researchgate.net/publication/311331116_The_politics_of_service_delivery_in_South_Africa_The_local_government_sphere_in_context
Service delivery protests that have become commonplace in South Africa over the past few years demonstrate the feeling that people are not receiving the quantity or quality service that they need ...
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
tion to make towards improved service delivery in the South African public service. It is after all, bearing in mind the definition that public administration is the type of adminis-tration that is involved in the conduct of communal or public affairs by the various gov-
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
This study sought to identify the causes of poor service delivery and the strategies to improve service delivery in local authorities using the case of Kajiado Local Authority.
http://uir.unisa.ac.za/bitstream/handle/10500/19213/thesis_Helao_t.pdf?sequence=1&isAllowed=y
and service delivery to provide comprehensive understanding of governance and service delivery situation at sub-national levels in Namibia. Public service agencies are presumed to lack good governance practices which adversely affect service delivery. It was argued that
http://ulspace.ul.ac.za/bitstream/handle/10386/711/mukwevhohc_MDEV_.pdf?sequence=1&isAllowed=y
AN EVALUATION OF THE EFFECTIVENESS OF THE INTEGRATED DEVELOPMENT PLAN ON SERVICE DELIVERY WITH REFERENCE TO THE EMFULENI LOCAL MUNICIPALITY IN GAUTENG by HULISANI CEDRIC MUKWEVHO MINI-DISSERTATION ... Apartheid planning left South Africa with cities and towns that have
http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made …
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
https://repository.up.ac.za/handle/2263/3916
The Batho Pele White Paper states that the South African Public Service will be judged by one criterion: its effectiveness in delivering services that meet the basic needs of all South African citizens, and the aim of this study was to evaluate the implementation of the principles of the Batho Pele White Paper, as a definitive government ...Author: Mareli Crous
http://td-sa.net/index.php/td/article/view/339/330
The Journal for Transdisciplinary Research (TD) is a journal dedicated to promoting the concept of transdisciplinary research. It is aimed at creating knowledge with the collaboration of the formal sectors of the natural and human sciences as base. Over and above this, the intention is to focus on levels of knowledge that are to be found at grassroots level.Author: Pandelani H. Munzhedzi
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