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https://www.koersjournal.org.za/index.php/koers/article/download/200/166/0
Service delivery and ethical conduct in the public service: the missing links skrywing verskaf van ’n paar etiese konsepte wat as belangrik beskou word in die hantering van die vraag onder bespreking.
https://knowledgehub.transparency.org/assets/uploads/kproducts/Topic_guide_service_delivery_2017.pdf
corruption in service delivery as an integral part of the human rights-based approach to development.3,4 Corruption in service delivery is the form of corruption most frequently encountered by citizens, and can plague all kinds of interactions with the state. According to Transparency International’s 2013 Global
http://www.moh.gov.et/ejcc/en/ethics-and-anticorruption
Service Delivery; Ethics; Ethics sub-reform programme is, one of the Government priorities, aimed at promoting ethics and fighting corruption through various activities and restructuring programmes. Therefore, The Ethics and Anti-Corruption Commission was established both at the federal and regional levels, and ethics officers are assigned in ...
http://scholar.mzumbe.ac.tz/bitstream/handle/11192/1208/MSc_HRM_Filbert%20D.%20Ndege_2014.pdf?sequence=1
practices, while believing in the need to win. The prompt and quality service delivery, the department believes and acts on. promptness and quality delivery of the service to the customers to satisfy their needs. at the right time, right place, and right service.
http://www.dpsa.gov.za/dpsa2g/documents/networks/2ndAcademy/HvV_DPSA_.pdf
2nd Service Delivery Learning Academy Service Delivery in Action 10 July 2003. Durban, KZN. B. Corruption & ethics as stumbling blocks to service delivery. Hennie van Vuuren Senior Researcher: Anti-Corruption Strategies [email protected] www.iss.co.za
https://www.researchgate.net/publication/253136688_IMPACT_OF_ACCOUNTABILITY_AND_ETHICS_ON_PUBLIC_SERVICE_DELIVERY_A_SOUTH_AFRICAN_PERSPECTIVE
IMPACT OF ACCOUNTABILITY AND ETHICS ON PUBLIC SERVICE DELIVERY : A SOUTH AFRICAN PERSPECTIVE. Government and society cannot promote and enforce ethical behaviour solely through the utilisation of ethical codes of conduct or through the promulgation of a plethora of legislation.
https://publicadministration.un.org/publications/content/PDFs/E-Library%20Archives/2000%20Promoting%20Ethics%20in%20the%20Public%20Service.pdf
iv Promoting Ethics in the Public Service IntroductionIntroduction Ethics and governance Ethics is gaining prominence in the discourse about governance today. There is a perception that standards in public life are in decline. This raises questions about the costs of misconduct on the part of those who have been entrusted with guarding
http://uir.unisa.ac.za/bitstream/handle/10500/18984/dissertation_vilakazi_mc.pdf?sequence=1
police corruption and its impact on service delivery in the Pretoria Central area. Using a literature review and 25 in-depth unstructured interviews, the study found that the majority of community members regard most police officials as corrupt.
http://www.oecd.org/mena/governance/35521740.pdf
IMPLEMENTING EFFECTIVE ETHICS STANDARDS IN GOVERNMENT AND THE CIVIL SERVICE. 12. civil service through the intervention of a Minister, is unlawful, and may likewise be regarded as a form of abuse of office or corruption. Civil Service Discipline and management practices must be objective, fair, and reasonable.File Size: 170KB
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