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https://upjournals.co.za/index.php/Politeia/article/view/1520
Feb 16, 2017 · The constitutional framework and the rationale for the current system of local government ought to be reviewed with the view of enhancing service delivery. More specifically, the relevance of district municipalities needs to be critically addressed with the view of …Author: Sanele Nene
http://etd.uwc.ac.za/xmlui/bitstream/handle/11394/1621/NABE_MPA_2000.pdf?sequence=1
ENHANCING SERVICE DELIVERY AT LOCAL GOVERNMENT LEVEL: CHALLENGES AND RECOMMENDATIONS FOR THE CITY OF CAPE TOWN by THEMBELA W NABE A tesearch report to the School of Government of the University of the Western Cape in Partial
https://www.undp.org/content/dam/undp/documents/partners/civil_society/facilitating_citizen_action/AV_in_local_service_delivery_UNDP_final.pdf
4.2 Mechanisms for enhancing service provider accountability to the state ... mechanisms can be employed at a local level to improve service delivery. Specifically, it addresses the following central question: How can one increase the responsiveness of local government authorities and service providers to the concerns of the poor and how can ...
http://ulspace.ul.ac.za/bitstream/handle/10386/2218/munyai_ts_2017.pdf?sequence=1&isAllowed=y
3.4 Local Government: Municipal Systems Act, 2000 33 3.5 Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003) 34 ... 5.2 Level of understanding of customer care on service delivery 47 5.3 Effects of customer care in enhancing service delivery 48 ... 6.3 Effects of customer care in enhancing service delivery 54 6.4 Other ...
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
This study sought to identify the causes of poor service delivery and the strategies to improve service delivery in local authorities using the case of Kajiado Local Authority.
https://www.uts.edu.au/research-and-teaching/our-research/institute-public-policy-and-governance/our-teaching/short-courses-open-everyone/local-government/enhancing-local-government-service-delivery
Enhancing Local Government Service Delivery Transcript As part of the Local Government Climate Change Mentor initiative, 31 senior staff of councils from across Victoria received scholarships offered by the Victorian Government to attend the Enhanced Local Government Service Delivery training program.
https://www.uts.edu.au/sites/default/files/2018-11/Enhancing%20Local%20Government%20Service%20Delivery.pdf
Tools for enhancing service delivery Innovations General Managers and CEOs Strategic and corporate planners Management level staff Aspiring local government managers Business improvement teams Front-line staff in all service-delivery areas of council Workforce development and training managers Elected representatives DATES 20-22 February or 14 ...
https://researchspace.ukzn.ac.za/bitstream/handle/10413/15240/Mdlalose_Mukelani_2016.pdf?sequence=1&isAllowed=y
Local Municipality. Communities were complaining about a number of service delivery issues. The intention of this study was to explore the underlying reasons for these service delivery protests, by investigating the level of public participation and community consultation. The majority of
https://www.researchgate.net/publication/311331116_The_politics_of_service_delivery_in_South_Africa_The_local_government_sphere_in_context
Pretorius, D. & Schurnik, W., 2007, ‘Enhancing service delivery in loc al government: ... This paper analyses poor service delivery at local government level, which is attributed to the ...
https://www.vng-international.nl/wp-content/uploads/2015/06/Service_Delivery_challenge_local_goverments.pdf
an overview of service delivery as task of local governments and to make a contribution to improving the delivery of service by local govern-ments. Consideration is given to the importance of service delivery and the various different types of service delivery by local governments. It also looks at networks of citizens and government. Extensive
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