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https://support.cch.com/kb/solution.aspx/sw43656
The following states exempt sales tax on electronically delivered software: Arkansas; California; Colorado (City of Denver, city tax applies) Florida; Georgia; Idaho; Iowa; Maryland; Missouri; New Jersey; Nevada; Oklahoma; South Carolina; Virginia; In addition, Connecticut currently collects sales tax at a lower rate for electronically delivered software.
https://www.salestaxhandbook.com/california/sales-tax-taxability/software-and-digital-products
In the state of California, any prewritten program or programs which are transferred by any sort of remote telecommunications are considered to be exempt, so long as the buyer does not obtain possession of any sort of tangible personal property in the transaction.
https://www.salestaxinstitute.com/resources/software-exemptions-that-you-might-not-think-of
The exemption covers hardware, software and infrastructure items necessary and essential to the operation of a qualified data center. In addition to the above “use-based” exemptions, don’t forget that many states offer full or partial exemptions for services associated with software.
https://www.thetaxadviser.com/issues/2011/nov/clinic-story-10.html
As the law stands, canned software in whatever form may be exempt from taxation under either Nortel or the exemption for electronically delivered software. However, given the decision in Nortel , the state may be reevaluating its position as it continually struggles to increase revenue.
https://www.tax.virginia.gov/laws-rules-decisions/rulings-tax-commissioner/14-178
The Taxpayer maintains that some of the untaxed charges billed in the transaction are for software that was electronically delivered to the customer. The Taxpayer maintains that the software charges and other untaxed charges related to the sale of the software qualify for exemption based on the method of delivery used for the software.
https://www.salestaxhandbook.com/georgia/sales-tax-taxability/software-and-digital-products
In the state of Georgia, any documentation created must show the method utilized for delivery. If software is delivered both electronically and through the use of a tangible medium, the transaction will be treated as a taxable sale of some sort of tangible personal property, with the exemption of any software which would qualify as custom software.
https://www.avalara.com/taxrates/en/blog/2014/02/illinois-the-taxability-of-canned-software.html
Examples of taxable and exempt computer software are provided in the law. Software purchased for resale is exempt from sales tax, provided a proper resale certificate is provided to the seller at the time of sale. Software used to “operate exempt manufacturing machinery and equipment” is also exempt.
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