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https://www.businessmanagementideas.com/service-marketing/electronic-channels/electronic-channels-in-service-marketing/17692
Electronic channels are the only service distributors that do not require direct human interaction. What they do require is some predesigned service (almost always information, education, or entertainment) and an electronic vehicle to deliver it.
https://accountlearning.com/benefits-of-electronic-channels-of-distribution-of-services/
Consistent delivery for standardized services. Low cost. Customer convenience. Wide distribution. Customer choice. Quick customer feedback.
https://www.managementstudyguide.com/technology-and-banking-delivery-channels.htm
The deployment of technology has also changed the channels via which customers interact with their banks. In this article, we will trace these changing channels of banking service delivery. Traditional Delivery Format: bank Branches. Bank branches form the traditional channel for delivery of banking services.
http://www.authorstream.com/Presentation/prateek2nov-843025-electronic-channels-in-service-delivery/
Feb 19, 2011 · Benefits of electronic channels-: Benefits of electronic channels- Consistent delivery for standardized services. Low cost. Customer convenience. Wide distribution. Customer choice & ability to customize. Quick customer feedback.
https://www.researchgate.net/publication/241461683_Service_Excellence_in_electronic_channels
We now need to focus some of that attention on service delivery through electronic channels. Evidence indicates that service is critical to online customers and that it is generally poor.
https://bizfluent.com/info-8586250-different-distribution-channels-service-business.html
Business distribution channels are the avenues a business uses to sell or deliver its product or service. Distribution channels for sellers of products include brick-and-mortar stores, online stores, direct mail solicitations, catalogs, sales reps, wholesalers, distributors and direct response advertising.
https://www.slideshare.net/RbkAsr/delivering-service-through-intermediaries-and-electronic-channels
Oct 11, 2011 · Chapter 13 Delivering Service Through Intermediaries and Electronic Channels Service Intermediaries Direct or Company-owned Channels Common Issues Involving In… Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.
https://www.answers.com/Q/What_is_the_definition_of_electronic_channels
Jan 15, 2016 · Electronic channels refers to all the service innovations that is presently taking place in the service delivery part of banking industry. It may include ATMs, online banking or electronic banking …
https://www.scribd.com/presentation/81164208/Delivering-Service-Through-Intermediaries-and-Electronic-Channels
DELIVERING SERVICE THROUGH INTERMEDIARIES AND ELECTRONIC CHANNELS. Prof. Rushen Chahal Objectives for Chapter 13: Delivering Service through Intermediaries and Electronic Channels Identify the primary channels through which services are delivered to end customers Provide examples of each of the key service intermediaries View delivery of service from two perspectives--the service …5/5(2)
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