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https://bizfluent.com/list-7363692-causes-poor-customer-service-hospitals-.html
What Causes Poor Customer Service in Hospitals? Poor Training. Many hospital staff provide poor customer service because they have not been... Underfunding. In many cases, hospitals may provide poor customer service because they lack... Understaffing. Many hospitals …
https://www.rdp.org.na/2011/05/26/poor-service-delivery-at-public-hospitals-and-clinics-by-jeremiah-nambinga/
May 26, 2011 · At this juncture, allow me to unravel some of the bottlenecks which cause delays which lead to poor service delivery: 1) Health personnel. Some personnel, particularly those at the points of registration, card searching and fee payment, are often ill-prepared with poor understanding of the importance of time, customer care and patient service.
https://hospital-medical-management.imedpub.com/effects-of-health-records-managementon-service-delivery-a-case-study-of-kisiiteaching-and-referral-hosp.php?aid=19550
Effects of Health Records Management on Service Delivery: A Case Study of Kisii Teaching and Referral Hosp Fennah Ondieki * Jaramogi Oginga Odinga University of Science and Technology, Public Health, Nairobi, Nyanza, KenyaAuthor: Nairobi, Nyanza, Kenya
https://www.healthcareguys.com/2017/12/04/effects-of-the-poor-communication-in-hospitals/
Poor communication between the departments can have drastic effects on any institution. Its magnitude is even more severe in the healthcare system. While miscommunication can cause wrong diagnosis of a patient, in some cases the severity can even lead to accidents such as serious health complications or death.
https://www.researchgate.net/publication/235303535_Impact_of_deficient_healthcare_service_quality
To measure this impact, the potential loss of customers due to poor quality service is measured. A potential customer loss model is proposed. To address the competitive and financially driven healthcare delivery business, a three-pillar approach, termed the Excellent Healthcare Service Model …
https://careertrend.com/facts-5246338-effects-poor-customer-service.html
When you provide poor customer service, you will lose market share. Your competitors will begin to take over your customers. A disgruntled customer will quickly spread the word about the poor service he received from your company. Decreased Profits. Bad customer service can lead to a decrease in company profits.
https://www.ajol.info/index.php/ad/article/download/153826/143413/0
not attended to, poor service delivery will probably continue which will result in cost increases, higher frustration levels of the community, and a decrease in foreign investment.
https://www.property24.com/articles/the-effect-of-poor-service-delivery/12518
Oct 15, 2010 · The effect of poor service delivery : Poor service delivery is affecting more and more properties in South Africa and the reality is that there will be no improvement unless more qualified artisans are employed.
https://climateandwomen.wordpress.com/2012/03/30/lack-of-service-delivery-negatively-affecting-our-environment/
Mar 30, 2012 · Joey Legodi- Eldos 87.6 fm. As I understand it service delivery should be for the people, with the people in mind, by a government elected by the people. What then should be said when the state of living of the people is negatively affected by lack of service delivery by a …
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